Technical Delivery Consultant APAC
The Opportunity
Following the tremendous success of Featurespace, our team is expanding globally, and we have an exciting opportunity for a Technical Delivery Consultant in our Singapore office.
The successful candidate will join a vibrant and growing team in the APAC region at an exciting time in their development, as the company continues it’s impressive growth.
In your role as Technical Delivery Consultant you will help Featurespace achieve our goals and deliver success on behalf of our customers by working with both our internal teams and customers in order to develop, deliver, and deploy our award-winning ARIC platform; understanding and able to explain the complexities of our software for our customers.
Day to Day
- End-to-end deployment and configuration of our award-winning ARIC platform, on-premise or hosted in the cloud
- Mentoring and training more junior colleagues, both in the context of deployment projects and code reviews
- Configuring and testing integration of customers’ data sources into the ARIC APIs
- Assisting in the design and development of customer business rules in the ARIC platform
- Designing and writing test cases to ensure the quality of configuration delivered to customers
- Supporting customers throughout the life cycle of a deployment, from initial engagement to post-live support and maintenance
- Assisting with designing and documenting suitable customer solutions using deep understanding of a customer’s core business problem
- Designing the best way to deploy and configure the ARIC platform to meet customer needs, identifying custom and repeatable changes that this would produce
- Developing plugin modules e.g. for data ingestion or transformation
- Working closely with development, data science, and QA staff to ensure new features are built, tested, and deployed for a customer on time
- Travelling on-site to a customer’s environment
About you
Please note: we are looking to accept applications from Singaporeans only for this role. We are not looking to provide any employment passes for this role at this point in time.
Must haves:
- Strong academic background in a relevant discipline, e.g. Computer Science, Physics, Mathematics, Engineering
- Experience with working in a Linux environment
- Experience of involvement in multiple concurrent projects
- Experience in a customer facing role in the tech industry
- Strong communication skills, including the ability to explain technical concepts to a range of different audiences – from highly technical to non-technical business owners
- Experience with deploying software on-premise and in cloud-based environments (e.g. AWS)
Great to haves:
- Strong experience with shell scripting (Bash preferred)
- Familiarity with web services (e.g. REST), and associated components (e.g. JSON)
- Experience of working with distributed systems (e.g. Apache Zookeeper, Apache Kafka)
- Experience writing production-quality code (Python or Java preferred)
- Experience with database architecture and scripting (e.g. SQL or MongoDB)
- Experience with source control (e.g. Gitlab)
- Familiarity with DevOps and software testing concepts (e.g. continuous integration, testdriven development)
Personal Qualities
The work is often challenging and fast paced. We are looking for someone who has the following qualities:
- Enjoys working in a team of like-minded and intelligent people to solve complex problems
- A passion to expand your repertoire of technical experience
- A focus on personal achievement and responsibilities
- Rigorous attention to detail, both in your communication and your desire to deliver high quality software
- Enthusiasm for leading implementation project teams, and mentoring more junior colleagues
- A passion to work for one of the fastest growing fraud prevention technologies in the world
And most importantly, a small-company attitude: willingness to adapt to a variable role and a great can-do attitude.