CRM Executive
At Huel, our customers are at the heart of everything we do! We have grown a passionate community of Hueligans all over the world. Keeping our customers connected and part of our brand is crucial to our continued success and we are now looking for a CRM Executive to join us on our journey to becoming the world's No.1 brand in complete nutrition.
As a CRM Executive, you will need to have both a creative and technical mindset. The ideal candidate will be organised with a great eye for detail to maintain the highest quality standards while working under pressure. You will be working alongside a team of experts to deliver global marketing campaigns, keeping Hueligans updated about our latest products and launches as well as current trends in nutrition.
Responsibilities
- Work with the CRM Manager to help deliver weekly global marketing campaigns
- Coordinate creative campaign copy with copywriters
- Liaise with internal and external resources to translate Huel’s campaign content into a growing number of languages
- Take a lead on new markets, nurturing them to their full potential
- Help drive the growth of our global marketing plan
- Work with a wide range of teams including nutrition, operations, social and customer experience, in a dynamic and open environment to deliver the highest standards of customer experience
- Scope out opportunities to help grow our contactable customer base
- Use data to deliver a relevant, targeted and personalised CRM experience
- Analyse campaign performance against KPIs to make improvements
- Work on creative assets when required
Requirements
- Excellent attention to detail and organisational skills
- The ability to work fast under pressure while maintaining the highest level of quality
- A key eye for design: a sense of what makes a great looking campaign
- A technical mindset: curious about the workings of a global set up
- Previous experience in writing creative copy (desirable)
- Experience working with design software such as Photoshop and After Effects (desirable)
What we can offer you!
- The opportunity to work with a team of industry-leading experts and deliver engaging content to our Hueligans all over the world
- Competitive salary
- Share options
- Pension scheme
- Free on-site gym including Personal Training & Yoga
- Private healthcare
- Flexible working hours
- Free Huel (of course!)
(NO RECRUITMENT AGENCIES PLEASE) Apply now