Operations Inventory & Stock Controller

LoveCraft’s are looking for a hands-on, data driven and solutions focused operations inventory and stock controller to support the customer operations team. An exciting new opportunity within the LoveCrafts operations team to support the day to day stock and inventory operations, and a chance to improve the operational data flows and systems we hold this data within.

You’ll ensure quality data on stock is available across the business and work closely with the operations, customer service and IT team to champion continuous improvement with stock management and inventory controls. You’ll be comfortable in a fast-paced, high growth, entrepreneurial environment as you challenge processes to get the best results. 

Responsibilities:

-Stock control: Oversee inventory and stock movements between 3PL warehouse management systems as well as our in-house ERP (Microsoft Navision) and our websites. You perform critical inventory tasks to ensure we hold quality data surrounding our stock position.

-Stock reconciliation: Maintain updated and accurate records of inventory, including transfers and cycle counts. Track rates of stock accuracy with our 3rd party warehouses, demand planning, procurement and logistics teams and work closely with both internal and external teams to investigate any concerns or exceptions.

-Stock reporting: Prepare, generate and file inventory reports to review monthly with management

-Stock management processes: Provide suggestions on how to improve existing processes and procedures in order to maximize efficiency and cut operational costs. Use analytical skills to propose solutions for the business requirements. 

- Reviewing Customer Service tickets to continuously improve and deliver customer focused solutions 

- Visits to our UK warehouse in Yorkshire

Core Skills:

You have technical system skills, a great grasp of Excel, working knowledge of ERP systems (Navision being a benefit), CRM (Zendesk being a benefit) and Websites (Magento or Commerce tools being a benefit).

You're an analytical thinker and look to understand the detail across a range of data points and systems.

You'll be efficient, enthusiastic, resourceful, and have great attention to detail.

You have an urge to implement improvements all the time.

You are fluent in written and spoken English.

You’ll have inventory control experience within the consumer goods sector and a strong knowledge of stock control processes with 3rd party logistics providers.

You are kind, supportive and collaborative - we work a lot in cross functional teams and nurture a positive, kind culture.

You're entrepreneurial and ambitious - we need you to be a self-starter who loves driving results and taking ownership.

What we're offering

• The option of partial or fully remote working
• The opportunity to join a fantastic team of really bright, motivated, and driven individuals who will support you at every stage of your journey
• Competitive salary to reflect your skills and experience
• Share options, pension plan, private healthcare and cash plan
• 25 holiday days pro rata and a day off for your birthday
• Inspiring, motivated and supportive team
• Plenty of opportunity to learn and grow your craft

About us

At LoveCrafts we’re building online communities for crafters: homes for makers where they can find inspiration for their latest projects, learn new techniques, easily source all their supplies and share their creations with like-minded makers around the world.

Since launching in 2012, we’ve grown incredibly quickly. Our membership in the prestigious Future Fifty and 20th place on the FT’s list of fastest growing European companies is thanks to the hard work of our team of smart, kind makers based in London, Kyiv and in the USA.  We’ve been fuelled by investment from Europe’s leading venture capital firms; Balderton Capital (LoveFilm, The Hut) funded our Series A round, followed by Highland Europe (Photobox, WeTransfer) and most recently Scottish Equity Partners (Skyscanner, Matches Fashion).

We’re playing with the very best in web, mobile, social, commerce and media technology as we create the perfect digital business for all things craft related.  Our team is filled with ambitious, curious, entrepreneurial and occasionally kooky makers. We hire and nurture inquisitive, creative minds looking to flourish in a supportive and collaborative environment.

Diversity is important at LoveCrafts. We aim to attract the widest range of talent into our business to enable us to create an inclusive working environment, and to reflect and understand our customers and their needs. We welcome applications from all individuals, regardless of age, gender, ethnicity, disability, sexuality, social background, religion and/or belief. We aim to create a modern, flexible work environment that supports everyone to do their best work and therefore, we are open to having conversations about flexible working for all roles, unless operational requirements prevent otherwise. We are committed to providing a working environment where everyone’s individuality and unique contributions are recognised, valued and respected and where all of our employees have equal opportunity to grow and attain their full potential.