Principal Product Manager

Location: Long Beach, CA or US Remote (in select states)

About the role and about You:

Zwift is looking for a Principal Product Manager with experience managing subscription and e-commerce products, particularly with solving problems around selling, fulfilling, and management experiences. This person will handle a roadmap and backlog while also working closely with the Director of Product to improve the maturation of Product as a subject area with the organization.

Product Team Principles at Zwift

• Be Collaborative: Win and lose as a team. Everything you do represents, or is for, the team.
• Active Transparency: Drive alignment through active visibility, communication, and storytelling.
• Take Ownership: Step into gray areas or voids where necessary to achieve our goals.
• High Quality: Hold high expectations for what’s delivered and how it’s communicated.
• Lead through service: Do what’s necessary to help the team move forward, regardless of responsibility or ownership.
• Action Oriented: Take action to create progress, understanding what risks are worth taking and which aren’t.
• Progress Over Perfection: Software doesn’t add value until it’s in users hands, so find a way to get software in front of users to create the value and inform future roadmap decisions.
• Outcome Oriented: Outcomes over output. Desired outcomes are kept front and center and deliberately prioritized against.

What you’ll do:

• Develop, maintain, and be responsible for a prioritized product roadmap and backlog that supports the Onboarding Experience team’s portfolio roadmap.
• Collaborate with your cross-functional scrum team throughout the entire product development lifecycle to ensure the right product is being built based on user needs and business goals.
• Build alignment with partners through frequent and open communication throughout the organization, crafting and evangelizing the narrative for your product roadmap.
• Create hypotheses and use user insights (a/b testing, data, user interviews) and iterative delivery to validate and inform future product decisions.
• Coach more junior Product Managers on the team, leaning in to support their initiatives when needed.
• Support the Director of Product with team goals, including maturing Product as a subject area at Zwift and actioning on opportunities to better achieve portfolio goals.

What we're looking for:

• 7+ years in Product Management, business, technology or related fields
• A Bachelor's or advanced degree
• Subscription and e-commerce Product Management experience
• Applied expertise in agile and lean development processes across multiple teams
• Self-motivation to deliver results and seek continuous improvement
• High attention to detail, including proven ability to document requirements and to balance multiple, competing priorities
• Experience using data analytics tools, e.g. Optimizely, Google Analytics, and Amplitude
• Willingness to roll up your sleeves and go above and beyond to help your team and company win

Bonus points:

• MBA, preferred
• Video game Product Management experience
• Cross-platform device experience: mobile, desktop, and gaming consoles
• Passion for cycling, running, triathlons, and other sports
• Passion for video games
• Experienced Zwifter