Principal Site Reliability Engineer
We are looking for a passionate and enthusiastic Principal Site Reliability Engineer to take a leadership role on our cloud operations team to build and operate a new SaaS platform for our industry-leading, fraud and financial crime fighting technology, ARIC Risk Hub.
We currently have roles available for SREs at different levels of seniority, but at all levels we are looking for individuals who are driven to deliver a feature-rich and robust product through teamwork and technical skill.
As a Senior SRE at Featurespace, you will help us achieve our goals and deliver success on behalf of our customers by:
- Developing a stable and performant cloud-native SaaS platform for ARIC, on Kubernetes
- Operating the new SaaS platform and additional cloud infrastructure
- Continually improving our software, services and infrastructure to ensure we continue to be on the forefront of innovation in our industry
In the role you will work alongside other SREs of varying levels of seniority, but also with software developers, support engineers, data scientists, implementation consultants, vendors and customers.
The ideal candidate for this role will combine technical and communication skills with enthusiasm and creativity.
Day to Day
- Designing, developing, deploying, maintaining, monitoring and upgrading production deployments of ARIC Risk Hub SaaS
- Building software and systems to manage platform infrastructure and applications
- Continually be evaluating and improving our technology and processes to increase quality, decrease costs and improve time-to-market
- Periodically be testing the service with predictable and unpredictable failures
- Providing 2nd-line operational support to our SaaS customers
- Gathering data and generating reports on the service performance
- Developing and documenting internal processes
- Working with engineering/data science to drive and develop new and improved ARIC Risk Hub capabilities
- Sharing knowledge through mentorship
- Leading (and if appropriate, managing) projects and people