We are looking for an Outsourcing Team Manager to join our rapidly expanding team. You will be part of a scaling business in a high-quality team that is working on new products and features whilst solving interesting technical challenges. This is an excellent opportunity to work in a high-growth environment with a fast-paced and collaborative culture where you will have access to the latest technologies.
About Modulr
Modulr is a fintech scale-up that is breaking new ground within the payments sector. We are in a digital age when businesses need to move money 24/7 instead of operating within regular banking hours. Companies are under mounting pressure to manage their cashflow, control their costs, comply with regulations and handle complex supplier, customer and employment payment arrangements. Modulr develops cutting-edge API-first solutions that enable businesses to overcome these challenges and take control of their money.
- Ranked 42 in Deloitte’s 2021 UK Technology Fast 50 companies
- Ranked 18 on LinkedIn’s 2019 Top Startups List in UK
- Named an official Best Workplace by Great Places to Work in 2020
- Ranked as the second fastest growing tech company in the UK by Dun & Bradstreet
- Awarded £10 million from the BCR Fund to further develop our innovative product.
- Recently received £9m in funding from PayPal Ventures
- We have processed over 80m transactions to date with a value in excess of £50 billion of business payments.
- We are multi-award winning and want to keep creating a world class product.
- Most recently won ‘Best Initiative from an SME’ category at the Card and Payments Awards.
About the role
The Financial Crime Manager - Outsourcing will be responsible for the delivery, execution, and oversight of the Financial Crime Team Introduced Client Outsourcing. This role will predominantly be focussed on supporting training, quality assurance and engagement to ensure the relevant service level and quality is met to maintain Modulr’s delivery of its regulatory responsibilities.
The position is based in Edinburgh with a reporting line to the Financial Crime Manager – SME Channel Onboarding.
Key Responsibilities
- Ensure outsourcing processes are in line with AML/CTF & Sanctions regulations and comply fully with all regulatory and legal requirements with Horizon Scanning for future requirements.
- Build strong relationships with external stakeholders including BC India, industry bodies, regulators, and law enforcement ensuring Modulr becomes a trusted partner
- Manage the BC India Relationship / Governance schedule
- Create and Monitor MI to provide operational insights and ensure delivery of service in line with agreed outsourcing service levels
- Conduct oversight Quality Assurance of cases and identify potential performance issues
- Create, develop and implement policies and procedures to mitigate and manage identified risks – monitoring to ensure these are implemented effectively and work in practice. Where shortcomings in the Financial Crime policies and procedures are identified, establish, and implement improvement measures.
- Support forecasting and resource planning for BC India Outsourcing
- Make Modulr a best-in-class for Financial Crime supporting the safe and sustainable growth of the business and ensuring compliance is a commercial enabler and advantage.
- Implement and maintain a role specific training and accreditation model for BC India Outsourcing
- Build strong relationships & governance with internal stakeholders, especially focused on customer facing & product roles to enable delivery of service & products
- Ensure technology and data are at the heart of our compliance agenda, identifying innovative and creative ways to maintain our strong compliance focus whilst optimising service and wider business capability.
- Support annual risk appetite assessment, design key risk indicators, early warning indicators, and risk response strategies.
- Lead by example through the values and principles outlined through Modulr Way
In addition to a market leading salary we offer the following benefits:
Modulr offer highly competitive salary and benefits packages; our employees enjoy the benefits of flexible working. The office is modern, with lots of natural light and has break out areas. Importantly, our work is challenging and interesting, you will gain valuable experience in a rapidly scaling business at an important phase of growth while contributing to our collaborative culture.
- Bonus
- Pension
- Flexible benefits
- 34 days holiday (inclusive of bank holidays)
- Training allowance
- Opportunities for career development
- Flexible working