Reporting and Sales Operations Analyst
Company Description
Hi, we’re Nexthink. We’re not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Our cloud-native platform pinpoints issues and solutions, automates response, and helps companies continuously improve their employees’ experience, making them more productive, efficient, and happy at work. We have millions of endpoints deployed, we’ve surpassed $100M in ARR, and we’ve recently secured $180M in Series D financing for a company valuation of $1.1B, but we’re just getting started.
We are looking for a Reporting and Sales Operations Analyst reporting to the Strategy and Planning Manager.
It is a unique opportunity to join a booming Software Business environment in a role that will directly impact business agility and success.
Primary Responsibilities:
- KPI definition and monitoring around Sales and Marketing results.
- Review, Analyze and help steer Business reporting processes and structure on Sales activities, Sales efficiency, Sales results, Conversion rate & pricing, Pipeline.
- Implement and maintain Dashboards and Reports related to key analysis to support strategic growth.
- Manage the reporting platform (Einstein analytics / Tableau CRM) to ensure user access right, data refresh, speed optimization.
- Project drive on Key projects mainly related to reporting. For example, integration of data from a new system we are introducing.
Qualifications
- Master’s Degree in business systems, computer science, information technology, or related field.
- Minimum 3 years’ experience in similar role.
- Experience with a reporting tool a must, Einstein analytics /Tableau CRM a plus.
- High Analytical curiosity - Enjoy playing “Helicopter” Analytics and deep dive into core data source.
- Process & System minded. Basic coding skills required and/or willingness to improve.
- Business Savvy – Understand Business processes, challenges and requirements.
- Passion for Business support, and extra mile mindset will be key differentiator in candidate selection.
- Sense of ownership Result driven.
- Problem solving & Prioritization skills.
- Team player - Interpersonal communication skills.
- Multi tasks in fast paced environment.
- Understand Data Management criticality.
- Fluent English a must, Fluent French a plus.
- Strong command on Microsoft Office a must.
Additional Information
We are 800+ employees strong in 21 countries across 8 different time zones speaking 60+ languages. We are positive, we get things done, we keep growing, and we are one team, we are Nexthink. We believe actions are stronger than words when it comes to diversity, inclusion, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience.