Senior Systems Administrator - NetSuite

Huel are proud to be one of the fastest-growing food and drinks brands in the market, and we have no plans to slow down. We have grown a passionate community of over one million Hueligans, selling over 150 million meals to more than 100 countries worldwide.

As the 7th fastest growing company in the U.K. (The Sunday Times Fast Track), we have invested in NetSuite as the core ERP. NetSuite is vital to integrating Finance, Sales, Purchase, Inventory control & Supply Chain. It also integrates into our Shopify website and our third-party logistics partners via our integration partner, Patchworks. As we continue to grow our retail presence, we work via EDI with third-party retailers in the UK, US and Europe. You can find us in Tesco’s and Sainsbury's to name a few!

We are looking for a Systems Administrator to own all system administration and issue resolution, and support the Head of IT Operations to deliver the continual development roadmap. The Systems Administrator will become an integral part of the IT Operations team providing support to all Huel users, but particularly across the Finance and Operations teams. They will liaise closely with the Customer Experience and Engineering teams to resolve day-to-day issues and ensure processes are clear for the future.

This role will be based at our Global HQ in Tring, Hertfordshire with flexibility to work two days a week from home.

What you'll be doing: 

• NetSuite system administration - managing all aspects including user account/role maintenance; update of SuiteApps; management of schedule releases and release previews; and manage Sandbox refreshes.
• First-line support - NetSuite ERP; Patchworks integration; and EDI set-up and integration with retailers. The first point of contact for Logistics, Customer Experience and Engineering teams to resolve all day-to-day issues. Managing and prioritising issues both internally and with external partners to ensure timely resolution to issues.
• Data Management - work with the dedicated resource within the Data team to enhance our Data Warehouse to ensure it includes data from NetSuite and logistics systems.
• Report writing - working with key users to write and maintain Saved Searches and Reports in NetSuite.
• Training and user upskilling - help provide Huel with specific training documentation and provide training sessions/workshops, either directly or by instructing third parties.
• System documentation - maintaining system documentation, and helping identify system and process improvements, and documenting requirements for third party development partners.

What we're looking for: 

• First and foremost we need someone with NetSuite experience, NetSuite OneWorld is preferable as this is what we use for our multi-currency and multi-subsidiary environment.
• We’d love it if you have been an Administrator before, but what is more important is your ability to adapt to our environment. You’ll be working closely with Finance and Operations so if you have been a NetSuite user in one of these areas, this opportunity could be the job for you!
• We’re proud to be one of the fastest growing D2C ecommerce businesses in the UK. Ideally, you’ll have experience within an ecommerce environment along with an understanding of how integration works between web stores and distribution. We also use EDI messaging to connect us to our retailers, so retail experience would be a bonus!
• You'll have a methodological mindset and excellent attention to detail. Your work will have a big impact. You'll also be a great collaborator, as you'll work with many teams and be key to our success.

What we can offer you:

We work hard at Huel, and we like to reward our team for it, so alongside free bags of Huel to keep you going, you can expect;

• Opportunity to work from home 2 days per week
• ‘Huel Learn’ - our commitment to bettering your career alongside first-class on the job training
• Pension scheme, for your own peace of mind
• Like going to the gym? No problem, we have a free on-site gym with free classes, and we will give you your own nutrition plan to help you achieve those goals.
• Quarterly events to celebrate success, and even the opportunity to bring your dog into the office too! Did we mention we love animals?

NO RECRUITMENT AGENCIES PLEASE