Sales Operations Manager Outbound
Snapshift’s mission is a big: simplifying HR for small and medium-sized businesses across Europe - less admin, more human.
Snapshift already helps 6,000+ independent businesses, franchises and groups in the hospitality, retail, healthcare sectors and beyond. In a nutshell: any businesses with frontline workers and employee shifts to schedule can use Snapshift.
From onboarding, to scheduling, to simplifying the monitoring of vacation and sick days, all the way through to one-click payroll prep… Snapshift helps SMBs to free themselves from administrative tasks and focus on what’s important: its customers and team.
Snapshift is growing quickly, tripling its revenue year over year and doubling the size of its team. 6,000+ customers and 100,000 employees use the app on a daily basis all over France… and soon in the rest of Europe thanks to its 40 million Series A in early 2022.
Job description
In 2021, the Operations team has scaled from 1 to 4 persons to support Snapshift growth (ARR x3, people x2) and will triple in 2022. In this hypergrowth context, you will join the team who owns the mission of structuring our scale collaboratively by supporting the leadership team notably on strategy, organisation, KPIs monitoring, process implementation & tool structuration.
As a Sales Operations Outbound, you will be in the Strategy & Operations part of the Operations team. Your role will be to partner with the Head of Sales and our Team lead BDR to increase our Outbound efficiency through analytical, strategic & tactical approaches.
Missions
As a Sales Operations Manager Outbound, your main missions will be
- Support the Head of Sales & Team lead BDR to prioritize the right campaigns based on data analysis
- Analyze our market, scrap and suggest the best campaigns to increase our outbound efficiency
- Orchestrate & structure recurring Outbound meetings
- Define & implement the right KPIs to monitor our Outbound activities
- Be strength of proposal about Outbound improvement areas to reach our goals
- Implement processes & suggest new tools to increase our Outbound efficiency
- Here are some OKRs examples on which you will work (figures are fake for confidential reasons)
- Increase the avg Outbound Lead to Won (#) from 6% to 8% in 2022
- 30% of T2 customers must be in mid segments in 2022
Perks
- Benevolent company with a great atmosphere (yes, yes, really) !
- Hypergrowth: Snapshift is among the 5% of fastest growing scale-ups
- Competitive salary
- All common scale-up perks: remote-friendly, flexible hours of work, Alan, Swile …
- Autonomy & ownership
- Coaching culture
Looking for
- Top business school (HEC, Essec …) or highly successful experience in a similar position
- Passionate about Sales Operations & specifically Sales Outbound Optimizations & Best Practices
- Successful experience in a start-up/scale-up as a Sales Operations Manager or Sales Executive
- Autonomous & organised
- English - B2+
- Spanish is a plus
- Salesforce knowledge is a plus
Hiring process
Step 1 : 30min intro call with our HR manager
Step 2 : Interview with the Head of Ops
Step 3 : Skill test
Step 4 : Culture fit (CEO, Ops Team, Sales)
Apply now