Outsourcing Operations coordinator - Fixed Term

Jellysmack is the global creator company that detects and develops the world's most talented video creators on social media. We're an optimistic crew who naturally goes the extra mile, has a glass-half-full mindset, and sees challenges as opportunities. We look for positive people who think outside the box, are inventive, bold, lead change, and believe that teamwork matters.

Team culture:

Jellysmack's Operations Team is in charge of keeping the company running smoothly. Our work covers all of Jellysmack's activities, including project management, facility management, and technology, and is carried out in collaboration with other teams. Precision, innovation, and overperformance are the values that define us the most. Our work may be challenging, but it's also enriching because we strive to simplify daily life while keeping everyone happy and productive at Jellysmack. Do you have what it takes to become a part of our team?

Your mission:
We aim to build the #1 platform for tech, data, and video editing for content creators in the world. The Outsourcing Coordinator plays a critical role here at Jellysmack. They are in charge of facilitating and scaling up local operations by finding the best local freelance creative talent or agencies (including editors, content & community management, IP and language specialist), welcoming them, ensuring that they understand our standards and practices, and setting them up for successful collaboration with us before introducing them to the Ops Manager in charge of onboarding. The Outsourcing Coordinator serves as the main point of contact for our partners and is an ambassador for Jellysmack and its values. We have a growing family of creators, a unique post-production workflow, and very high standards. The Outsourcing Coordinator has to be ready to tackle new challenges every day!

What you’ll be responsible for:

• Owning the sourcing efforts for all of the positions you're responsible for
• Sourcing in various regions: LATAM, Brazil
• Continuously rethinking, challenging, and localizing sourcing practices and processes
• Developing advanced sourcing techniques to find the best creative providers (Post-production, Content & community management, brand safety, and language compliance)
• Constantly striving to improve both the hiring manager and candidate experience
• Negotiating contracts and defining service level agreements with the operations team
• Facilitating smooth collaboration between legal, finance, and engagement
• Reporting to the global Outsourcing team and Quality team on key KPIs and metrics

A little about you :

• 5-6 years of experience with previous experience in sourcing, partnerships, or account management
• Highly organized and creative. You can gather data-driven insights and leverage them to “think outside the box.”
• Fluency in English, Spanish, and Portuguese
• Adaptable and able to act quickly
• Social Media black belt
• Excellent communication skills
• A problem solver (you are solutions-oriented and a doer)
• Passionate about people

Perks at Jellysmack:

• Clubs (cooking, art, talks, sports)
• Wellness (fitness, yoga, meditation)

The Jellysmack difference:

Jellysmack’s story started in 2016, and since then, our unrivaled platform optimizes and distributes video content across social media platforms and allows creators to reach genuine new fans with zero effort.

We are the only company building the hyper-engaged communities that every creator dreams of because, first and foremost, we are creators too.

Currently home to over 150 influential Creators, including Brad Mondo, Bailey Sarian, and Emmymade, Jellysmack optimizes, operates, and distributes creator-made video content to Facebook, Instagram, Snapchat, TikTok, Twitter, and YouTube. The company’s creator strategy builds upon its success in scaling its own original content channels in beauty (“Beauty Studio”), soccer (“Oh My Goal”), gaming (“Gamology”), and more.

Through the power of our data, we maximize reach and revenue so our creators can stay focused on their passion—creating the best content and entertaining fans around the world. We turn that passion into a brand and that brand into an empire.

Our commitment to diversity and inclusion

At Jellysmack, we believe that the best ideas come from the diverse cultures of our team members. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day. Creating a work culture that is safe and comfortable for our people to flourish is our main focus.

Ready to be part of a great human adventure?

We’re dedicated to making the best working environment possible for our people. All you have to do is apply; we are ready to let you show off your talent!