Account Manager France (CDI)
Who are we? Backed by three fundraising rounds totaling 68 million euros and appearing on the Next40 list as a French Tech player with the most potential, we are today the European leader in guidance and recruitment of young talent.
Our mission ?First, to accompany young talents towards the career where they will flourish and thanks to which they will move society forward, by giving them all the tools necessary for this success. Second, support companies so that they can continue to attract young shoots steeped in potential within them, while adapting to the paradigm shifts that drive our societies. To do this, we have created a unique ecosystem, bringing together 80 000 companies, 700 higher education establishments and 3 million students in 22 countries.
Who do we work with?On the one hand, the vast majority of French schools and universities (HEC, ESSEC, Dauphine, Ponts, X...) and more and more European establishments (ESADE, Nova, Stockholm School of Economics, London School of Business ...). On the other, large companies like Orange, Decathlon or Coca-Cola, but also great SMEs / startups. And us in the middle, to build bridges between the two.
Join us ? Adhere to our values, the famous HEAT: Humility, Commitment, Agility, Enthusiasm. Start-up spirit (and structure), labeled Great Place to Work for 4 years. 95% of our teams recommend JobTeaser to their network!
Job Description
As an Account Manager within the Sales France department of JobTeaser, you are responsible for the satisfaction and retention of the portfolio of existing customers entrusted to you by ensuring an optimal commercial relationship.
1. You monitor your customer portfolio:
2. You animate and develop an existing client portfolio
3. You ensure the operational monitoring of your activities
Qualifications
Do you recognize yourself in this description? Do not hesitate any longer and send us your application!
Additional information
The pluses:
Our mission ?First, to accompany young talents towards the career where they will flourish and thanks to which they will move society forward, by giving them all the tools necessary for this success. Second, support companies so that they can continue to attract young shoots steeped in potential within them, while adapting to the paradigm shifts that drive our societies. To do this, we have created a unique ecosystem, bringing together 80 000 companies, 700 higher education establishments and 3 million students in 22 countries.
Who do we work with?On the one hand, the vast majority of French schools and universities (HEC, ESSEC, Dauphine, Ponts, X...) and more and more European establishments (ESADE, Nova, Stockholm School of Economics, London School of Business ...). On the other, large companies like Orange, Decathlon or Coca-Cola, but also great SMEs / startups. And us in the middle, to build bridges between the two.
Join us ? Adhere to our values, the famous HEAT: Humility, Commitment, Agility, Enthusiasm. Start-up spirit (and structure), labeled Great Place to Work for 4 years. 95% of our teams recommend JobTeaser to their network!
Job Description
As an Account Manager within the Sales France department of JobTeaser, you are responsible for the satisfaction and retention of the portfolio of existing customers entrusted to you by ensuring an optimal commercial relationship.
1. You monitor your customer portfolio:
- You are responsible for the onboarding of your client and you monitor the quality of adoption of our products
- You are the privileged interlocutor of your customers and you support them throughout the year by:
- meeting them and/or contacting them regularly to review their contract, ensure their satisfaction and collect their feedback
- offering them a communication plan that meets their challenges
- helping them use the products by answering their questions and making recommendations
- monitoring their use of our services to produce, analyze and present statistics on the actions implemented
2. You animate and develop an existing client portfolio
- You identify customer expectations and define KPIs in order to build an effective strategy for success and renewal
- You put in place an action plan to expand our presence within existing client accounts
- You present the advancements / innovations of JobTeaser
- You identify and close renewal and upsell opportunities to develop our turnover
3. You ensure the operational monitoring of your activities
- You manage and pilot on Salesforce the regular monitoring of your activities (appointments, emails, calls, stats), communication planning (displays, events, lives) and customer satisfaction
- You are responsible for the smooth onboarding and offboarding of your customers
- You are in contact with our Videos and Support teams for the implementation of certain services for your customers.
- You relay your customers' feedback to our various internal teams (Support, Product, Data, Marketing, Accounting, etc.)
Qualifications
- You have a breeder profile and have already proven yourself in sales for at least 1 year: you have great stories to tell us in the interview!
- You are combative and results-oriented: you want to engage in a unique experience within a growing startup and you have enough energy to reach or even exceed your objectives.
- You have great interpersonal skills, you know how to show empathy and be a force of conviction: essential to build solid relationships with our customers.
- You are curious and have a sense of service: you want to know your portfolio by heart to offer your customers personalized support
- You have an entrepreneurial spirit, you know how to demonstrate autonomy and be proactive.
Do you recognize yourself in this description? Do not hesitate any longer and send us your application!
Additional information
The pluses:
- Participate in the construction of the Unicorn Career Tech of tomorrow
- A mission that has meaning and a real impact in the lives of the new generation
- An international team of more than 230 people, united and with strong values
- Many events organized throughout the year (Afterworks, Seminar, Christmas Party, Hackathon, Random Lunch, Spring Festival...)
- Unique offices in the heart of Paris
- A meal ticket card