Berlin, DE

Job Term


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GetYourGuide is looking for a talented IT System Administrator to manage our workplace infrastructure and help build our global network. You will have experience running a reliable and secure infrastructure, with a proactive approach to maintenance and security. You enjoy the challenge and pace of a tech company.

Your Responsibilities

  • Take care of our helpdesk by providing desktop, application, and network support to both our local and remote users
  • Configure our device deployment systems (apply OS patches and upgrades both for Mac Os and for Windows) and deploy/maintain hardware
  • Installation, deployment, maintenance, optimization, and changes to infrastructure
  • Troubleshoot network related issues
  • Keep track of IT-related issues and document their solutions for future reference
  • Collaborate on the improvement of internal tools to ensure configuration management, defining services KPIs and continuous service improvements
  • Work with the rest of the IT team in planning and executing internal IT projects


  • A Bachelor's degree in Computer Science or any IT related field, or at 1-2 years experience working in the field
  • You are customer obsessed and no request is too small
  • Ability to stay calm and positive under pressure
  • You are a quick learner who enjoys analyzing and solving problems and is able to work independently
  • Ability to manage multiple tasks simultaneously, prioritizing workload efficiently
  • You are eager to suggest new ideas and solutions
  • You have excellent communication skills with the ability to empathize and relate to a variety of non-technical users
  • You speak fluent English - our working language

Technical Expertise

  • Linux/Unix systems administration
  • Bash shell scripting ability
  • Have working knowledge of Computer systems (Servers & PC), VPN’s, Firewalls, Switches, Etc
  • VM environment set-up
  • Cloud services - Azure and AWS

Exposure to any of the following will be considered a plus:

  • Cisco Meraki or other cloud-based network management solutions
  • Asset management software (Snipe-IT)
  • Software installation management tools (Munki)
  • Experience in and/or awareness of network security
  • GSuite Administration
  • Scripting, experience working with APIs and integration/automation (Python, Powershell)
  • Atlassian products - Jira, Confluence preferred
  • Identity services: AD, OneLogin/Okta 

More reasons to join us:

  • Embark on an exciting journey to shape the future of travel.
  • Thrive in a dynamic work environment as part of an international team (we speak English).
  • Virtual stock options that make you an integral part of the company’s growth and success.
  • Lots of fun events and team outings, with regular learning and development opportunities.
  • Be part of an international team from over 60 nationalities.
  • Monthly all-hands meetings and monthly updates.
Does this description sound like you? If you’ve got the skills for the job, enthusiasm about our vision, and desire to be a part of our company culture, we’re looking forward to hearing from you. Apply now