Careers

Locations

London, GB, England, GB

Job Term

Full-Time

Company Website

Reporting to the Personal Shopping Manager, our Level 1 Personal Shopper will organize the sale of luxury items to a global clientele by being the first port of call for customer requests.

You will build, maintain and develop important relationships with your clients to provide the most personal luxury shopping experience possible.

We are very open to all types of flexible working, please ask us at the interview stage.

Requirements

You Will:

  • Talk directly with clients through chat-based media to receive product requests and confirm sales
  • Hold personal shopping appointments domestically and internationally (if required)
  • Connect directly with clients through chat-based media to inspire fashion styling, receive inquiries and sell desired items
  • Build and own your own personal client book
  • Analyse client profiles and implement strategy to develop sales year-on-year
  • Identify key industry partnership opportunities and introduce these to Threads
  • Manage towards annual and monthly sales portfolio targets
  • Researching, sourcing and finding product to satisfy your Clients requests and needs
  • Work close with the internal departments that improve the overall customer journey (social, brand partnerships, sourcing, creative, dispatch and finance)

You Have:

  • 4+ years of experience in Personal Shopping (ideally) or Luxury Retail Sales, with an established clientele network
  • Motivated by personal sales targets and enjoys exceeding them
  • Deep product and brand awareness in the luxury goods market
  • Experience with luxury good and high net worth client base
  • Social Media knowledge and confident learning new platforms
  • Highly data-driven and analytical approach
  • Excellent sales knowledge and customer first approach
  • Keen, motivated and excited by growth potential in an evolving business environment
  • Ability to work in a fluid, dynamic startup style space

Benefits

Our Benefits and Perks:

Here are some benefits and perks which we know you will enjoy:

  • Enhanced Parent program
  • Vitality wellness program
  • Cycle to work scheme
  • Personal shopper programme commission

About Threads:

Want to help build the future of luxury fashion commerce? If so, you’ve come to the right place.

Threads is a creative, luxury fashion personal shopping and commerce business. Through social and chat-based media, we inspire our international client base to discover the rarest and most beautiful luxury items. We then search the globe to procure them for our clients; this is the future of retail.

 

Threads is in Tech City’s Future Fifty programme which recognises some of the UK’s fastest growing businesses, pioneering the best luxury shopping experience in the world!

 

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Equity in selection practices

We do practise equity in selection because we want to provide underrepresented groups with access to opportunities, and us, access to great people We ask candidates to share their demographic data in the application so that we can prioritise under represented groups in the first part of our selection process to provide an equitable funnel. All candidate offers are decided on the basis of qualifications, merit, and business need. If we have two candidates at the final stage, we choose the best candidate for the job.

Apply now