Careers

Location

Ho Chi Minh, VN

Job Term

Full-Time

Company Website

Adjust is a global app marketing analytics platform committed to ensuring the highest privacy and performance standards. Adjust's solutions include measurement, fraud prevention, cybersecurity, and automation tools. The company's mission is to make mobile marketing simpler, smarter and more secure for the more than 40,000 apps working with Adjust.

Your role: 

As a Technical Account Manager, you will be part of a team of 3 people based in Ho Chi Minh City, and work closely with several teams such as Sales and Integration, in addition to all other departments within Adjust. You are in charge of delivering exceptional customer experience. This plays a major part in your goal of retaining clients and them being satisfied with the Adjust product.  

Your responsibilities: 

  • First contact for your clients within Adjust
  • Support your clients on how to best use the Adjust product and help them resolve any technical challenges
  • Provide daily support and have check-in calls with your client base
  • Work with a global Support team  

What you bring: 

  • Experience in a client facing role in advertising technology
  • Excellent communication skills in English and Vietnamese to work with our clients in Vietnam
  • A grasp on basic data analysis technique
  • Proficiency in Excel, and command-line tools like Grep and SQL
  • An ability to break down complex topics in simple terms to ensure client understanding
  • Strong attention to detail 

What’s in it for you:

  • Opportunity to make an impact on the ad-tech industry working for a forward-thinking leader in the space 
  • Collaborative environment with a focus on continuous learning (incl. budget for ongoing professional development)
  • A three-week onboarding program like no other, where you’ll learn the ins-and-outs of our product 
  • Flexible work schedule and vacation policy in line with local labor law 
  • International, diverse teams with a strong focus on transparency, feedback and fun
  • Regular team events and annual company retreats in the sun
  • Depending on office location, additional perks like weekly team brunch, fully stocked kitchens, fitness memberships, additional health insurance and childcare program

More details about our company culture and perks can be found on our career page.

Apply now