United States of America

Job Term


Company Website

Featurespace is the world leader in Adaptive Behavioural Analytics technology for fraud and risk management. Using machine learning and anomaly detection, our ARIC platform helps financial institutions and organizations around the globe stop fraud in real time.

But we're more than just a tech company, our biggest asset is our people who are exceptionally talented and dedicated to fighting fraud and protecting our customers from risk.

Led by CEO Martina King, one of the 25 Most Influential Women in Payments 2018, and an award-winning management team (Sunday Times, 2018), we’ve had consecutive years of outstanding growth and commercial success. And it's only getting better; we received more than 14 awards and accolades in 2018, including the Queen's Award for Enterprise.

The Opportunity

We are looking for an exceptional individual to join our vibrant growing Commercial team based in the USA, with flexibility to visit our different offices and client sites. The successful candidate will be involved in Pre-Sales activities working alongside Subject Matter Experts (SME’s) and Sales and will report to the Pre Sales Team Lead.

The role requires a strong balance of both commercial and technical acumen to support the delivery of revenue to the business. It will include pitching solutions to clients through discovery sessions, tailored demonstrations, qualification meetings to gather technical requirements and liaising with delivery teams to ensure accurate handover of requirements.

This role will work across multiple industries, with a primary focus on retail banking and payments globally. This is a mid-level role, so we are looking for someone with demonstrable experience of the requirements below, and who is happy to join the team at this specific level. 


Day to Day

  • Scope and design the best solutions for clients based on aligning their bespoke requirements with our unique ARIC platform
  • Act as lead role between technical and commercial teams and the customer
  • Provide high quality input to POCs, opportunities and RFXs, including writing proposals, delivering presentations, customized demos, workshops and scoping sessions
  • Drive opportunities through the sales stages until internal handover to delivery - this will require management of expectations and timescales using negotiation skills and stakeholder management to overcome varied challenges to ensure opportunities stay on track
  • Create a compelling vision during pitches to senior managers and stakeholders on the customer side during meetings, workshops and presentations - this will entail adapting the material and demonstration to suit the audience
  • Attend conferences including representing the company at a stand, presenting and demonstrating the product to assist in lead generation and gathering market intel
  • Build strong relationships with clients and become a trusted advisor on fraud and risk solutions
  • Provide enablement, support and training to the commercial team and following opportunities through to closure and subsequent delivery
  • Stay up to date with fraud trends and mechanisms to combat these within the industry and maintain market awareness of competitors and their capabilities

About You


Please note: Applicants must be currently authorized to work in the United States for any employer - No sponsorship is available for this position

  • Experience working alongside a commercial or technical team; or experience working client side either at a bank or payments company
  • Strong academic background (Technology or scientific degree)
  • Excellent written and verbal communication as well as good presentation skills. Proficient English language skills are required
  • Interest in fraud domain and detection strategies
  • Basic understanding of analytical techniques including statistical modelling and Machine Learning
  • Technical awareness as part of software sales discussions e.g. operating systems (Linux), cloud computing (Azure, AWS), data types (CSV, XML, JSON) and database technologies & storage
  • Strong ability to engage with different roles in the internal business such as sales, accounts, technical, SMEs
  • Effectively manage high and changeable workloads while ensuring internal and external deadlines are met
  • Willingness to travel between offices and customer sites when the world reopens

Personal Qualities

The work is often challenging and fast paced. We are looking for someone who has the following qualities:

  • Enthusiastic
  • Great team worker
  • Proactive with the ability to take initiative
  • Professional


And most importantly, a small-company attitude: willingness to adapt to a variable role and a great can-do attitude. 


Salary & Benefits

We believe in giving you the resources you need so that innovation can thrive. 

In addition to competitive salaries, we offer:

  • Regular bonus scheme
  • 22 days annual leave + national holidays
  • Healthcare package
  • Free Friday team lunches at our Cambridge, London & Atlanta offices
  • Regular social outings
  • Discounted gym memberships
  • Fridge and cupboards packed full of edible treats
  • Annual summer social and Christmas dinner
  • Training and career growth opportunities
Apply now