Careers

Location

Lausanne, CH

Job Term

Full-Time

Company Website

Nexthink is the global leader in digital employee experience management. Our products allow enterprises to create highly productive digital workplaces for their employees by delivering optimal end-user experiences. Through a unique combination of real-time analytics, automation and employee feedback, Nexthink gives IT teams the insight they need to empower and even delight people at work.

Headquartered in Switzerland with US headquarters in Boston, Nexthink also has offices in France, UK, Germany, Spain and UAE. Our growing team of Nexthinkers is proud to be making the digital work lives of nearly ten million employees across 1,000 customers more productive.

At Nexthink, we believe actions are stronger than words when it comes to diversity, inclusivity, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience. Join us today!

Job Description

We are looking for a Reporting and Sales Operations Analyst reporting to the Strategy and Planning Manager.

It is a unique opportunity to join a booming Software Business environment in a role that will directly impact business agility and success.

Primary Responsibilities:

  • KPI definition and monitoring around Sales results.
  • Review, Analyze and help steer Business reporting processes and structure on Sales activities, Sales efficiency, Sales results, Conversion rate & pricing.
  • KPI definition and monitoring around Marketing results.
  • Support the marketing with the definition, delivery and analysis of leading &lagging indicators related to lead, campaigns & pipeline.
  • Manage the reporting platform (Einstein analytics / Tableau CRM) to ensure user access right, data refresh, speed optimization.
  • Project drive on Key projects mainly related to reporting. For example, integration of data from a new system we are introducing.

Qualifications

  • Master’s Degree in business systems, computer science, information technology, or related field. 
  • Minimum 3 years’ experience in similar role.
  • Experience with a reporting tool a must, Einstein analytics /Tableau CRM a plus.
  • High Analytical curiosity - Enjoy playing “Helicopter” Analytics and deep dive into core data source.
  • Process & System minded. Basic coding skills.
  • Business Savvy – Understand Business processes, challenges and requirements.
  • Passion for Business support, and extra mile mindset will be key differentiator in candidate selection.
  • Sense of ownership Result driven.
  • Problem solving & Prioritization skills.
  • Team player - Interpersonal communication skills.
  • Multi tasks in fast paced environment.
  • Understand Data Management criticality.
  • Fluent English a must, Fluent French a plus.
  • Strong command on Microsoft Office a must.

Additional Information

This is an exceptional opportunity to join a fast-growing, successful and innovative company. Nexthink allows you to thrive in a unique work environment where the emphasis is on excellence, innovation, openness and collaboration.

Apply now