Cambridge, GB

Job Term


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The Opportunity

We are looking for a knowledgeable and energetic Functional Consultant to join our ever-growing Product function here at Featurespace, to be based out of our Cambridge office.


Our Functional Consultants help us achieve our goals and deliver success on behalf of our customers by being responsible for the elicitation of customer journeys and capture of requirements during customer project implementations, ensuring that they are reflected within our tailored ARIC Risk Hub solutions. They are also responsible for defining and building Business Intelligence solutions and their underlying data structures, based on a customer’s individual product requirements and standard or bespoke event flows.


Day to Day


  • Working directly with customers (internal and external) during a project delivery to gain detailed understanding of the customer, system, process and data
  • Leading workshops and ensuring that the requirements are fully extracted, captured and understood by the Featurespace internal delivery teams, and incorporated to deliver an optimal ARIC solution
  • Responsible for creating functional solution design, requirements traceability, user and process flow documentation
  • Building a strong technical and product understanding of the ARIC platform and using this to guide customers in how the platform configurations can be tailored to suit their needs
  • Communicating with internal/external customers providing feedback and recommendations back to business stakeholders (SME’s/Product Management/Marketing/Delivery)
  • Partaking in and contributing to product development working groups, working alongside SMEs, Product, and UI teams to represent the customer desires/wishes and identify opportunities to design features that improve the platform offering
  • Support project delivery teams to land projects successfully; providing strong business analysis, process and technical understanding to the team
  • Providing detailed analysis to support opportunity and commercial proposition

About you


  • Considerable experience of delivering large software implementation projects to the Financial Services or payments industry
  • Experience with Risk, Fraud, or Financial Crime
  • Strong understanding of business analysis techniques and project delivery methodologies
  • Must possess the capability to understand, elicit and capture detailed technical and functional requirements and communicate these at a level appropriate to the audience
  • Proven ability to engage with different roles within the internal business such as sales, SME, technical and implementations as well as external customers
  • Willingness to get stuck in and support your fellow Product Delivery team members and Featurespace colleagues
  • Good understanding of data analysis and API structures, with some experience of Tableau and SQL desirable
  • Strong in project management and organisation skills
  • Ability to meet deadlines and work under pressure
  • Excellent written and verbal communication skills are required



Personal Qualities

The work is often challenging and fast paced. We are looking for someone who has the following qualities:

  • Enthusiastic, with a can-do attitude
  • Great teamwork skills
  • Adaptability
  • Professional
  • Goes the extra mile
  • A passion to work for one of the fastest growing fraud prevention technologies in the world


And most importantly, a small-company attitude: willingness to adapt to a variable role and a great can-do attitude.

Apply now