YOUR CHALLENGE
• Communicating with our customers via email, social media channels (Facebook and Twitter) and phone in an engaging, empathetic and funny manner
• Assisting our customers in all inquiries
• Putting a smile on our customers’ faces with every interaction by charming them with your wit and creativity: no empty platitudes or protocols
• Being proactive and full of ideas: optimising existing processes with a go-getter attitude
• Offering creative suggestions for continuous improvement within the team
• Being the link between customer service and all other departments
• Assisting our customers in all inquiries
• Putting a smile on our customers’ faces with every interaction by charming them with your wit and creativity: no empty platitudes or protocols
• Being proactive and full of ideas: optimising existing processes with a go-getter attitude
• Offering creative suggestions for continuous improvement within the team
• Being the link between customer service and all other departments