Careers

Location

London, GB

Job Term

Full-Time

Company Website

Hi, we’re Nexthink. We’re not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Our cloud-native platform pinpoints issues and solutions, automates response, and helps companies continuously improve their employees’ experience, making them more productive, efficient, and happy at work. We have millions of endpoints deployed, we’ve surpassed $100M in ARR, and we’ve recently secured $180M in Series D financing for a company valuation of $1.1B, but we’re just getting started.

Job Description

Nexthink is looking for a Product Instructor to reinforce the Product Education team at its headquarters in Lausanne, Switzerland.

You will join a compact team of educators, passionate about teaching and technology. When users of Nexthink need to learn about product functionalities, they turn to documentation and e-learning made by this team. In our team, we are building the elevator in “Charlie and the Great Glass Elevator”; an efficient way for people to move up in their careers while being fully engaged in the experience we offer.

As a Product Instructor, you should love to teach. Your role is to build high-quality training material that helps customers worldwide get their job done efficiently. You will be responsible for providing expertise and guidance on the usage of Nexthink software and how it applies to IT processes. In collaboration with other Instructors and Product Managers, you will create captivating e-learning courses and develop Nexthink’s online Academy.

Do you feel a particular sensitivity to the different ways one can teach? Does a speech from Sal Khan make you feel like changing traditional education? The Product Education team looks forward to your new ideas and passion to improve our education offering.

Qualifications

Apply if you’re good at:

  • using Nexthink software
  • writing well in English
  • transforming complex concepts into digestible materiel
  • computer science (Bachelor degree preferred)
  • instructional design, or will to grow in this area
  • working independently and in a team
  • digging into every detail to get it right
  • cheering up colleagues on a rainy day

 

You should really apply if you have extra powers such as:

  • using Nexthink in a production environment
  • understanding or experience in IT service management process and challenges
  • teaching experience

Additional Information

We are nearly 700 employees strong in 21 countries across 8 different time zones speaking 60+ languages. We are positive, we get things done, we keep growing, and we are one team, we are Nexthink. We believe actions are stronger than words when it comes to diversity, inclusion, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience.

At Nexthink, we believe actions are stronger than words when it comes to diversity, inclusivity, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience.

Apply now