AMCS is the leading global technology company providing innovative solutions to the environmental services industry through the AMCS Platform. Established in Limerick, Ireland in 2003, the company continues to grow operations globally and today employs 550+ people across 11 countries. AMCS delivers enterprise cloud-based software solutions for the waste and recycling industry worldwide supporting 2,650+ customers in 22 countries.
We are currently recruiting a Graduate German Speaking Customer Support Agent to join our Team in Limerick.
Fluent German language skills essential.
Job Specification
- User support via ticket system and telephone (1st & 2nd level).
- Consulting, processing and solving software problems concerning our products.
- Documentation of technical problems in the ticket system.
Profile/Qualifications
- A completed apprenticeship in the IT sector or experience in an IT-related environment is advantageous but not essential.
- Initial knowledge in the operation of ticket systems Service- and service-oriented working method and very good communication skills
- Analytical thinking and independent working
- Team spirit
- Fluent German and very good English
Apply now