Senior CRM Executive

At Huel, our customers are at the heart of everything we do! We have grown a passionate community of Hueligans all over the world. Keeping our customers connected and part of our brand is crucial to our continued success and we are now looking for a Senior CRM Executive to join us on our journey to becoming the world's No.1 brand in complete nutrition.

As a Senior CRM Executive, you will need to have both a creative and technical mindset. The ideal candidate will be organised with a great eye for detail to maintain the highest quality standards while working under pressure. You will be working alongside a team of experts to deliver global marketing campaigns, keeping Hueligans updated about our latest products, launches and current trends in nutrition.

This role will be based at our Global HQ in Tring, Hertfordshire. 

Responsibilities

• Work with the CRM Manager to help deliver weekly global marketing campaigns
• Coordinate creative campaign copy with copywriters
• Liaise with internal and external resources to translate Huel’s campaign content into a growing number of languages
• Use data to deliver a relevant, targeted and personalised CRM experience
• Take a lead on new markets, nurturing them to their full potential
• Help drive the growth of our global marketing plan
• Work with a wide range of teams including Nutrition, Operations, Social and Customer Experience, in a dynamic and open environment to deliver the highest standards of customer experience
• Scope out opportunities to help grow our contactable customer base
• Analyse campaign performance against KPIs to make improvements
• Work on creative assets when required