CRM Executive

At Huel, our customers are at the heart of everything we do! We have grown a passionate community of Hueligans all over the world. Keeping our customers connected and part of our brand is crucial to our continued success and we are now looking for a CRM Executive to join us on our journey to becoming the world's No.1 brand in complete nutrition.

As a CRM Executive, you will need to have both a creative and technical mindset. The ideal candidate will be organised with a great eye for detail to maintain the highest quality standards while working under pressure. You will be working alongside a team of experts to deliver global marketing campaigns, keeping Hueligans updated about our latest products and launches as well as current trends in nutrition.

Responsibilities

• Work with the CRM Manager to help deliver weekly global marketing campaigns
• Coordinate creative campaign copy with copywriters
• Liaise with internal and external resources to translate Huel’s campaign content into a growing number of languages
• Take a lead on new markets, nurturing them to their full potential
• Help drive the growth of our global marketing plan
• Work with a wide range of teams including nutrition, operations, social and customer experience, in a dynamic and open environment to deliver the highest standards of customer experience
• Scope out opportunities to help grow our contactable customer base
• Use data to deliver a relevant, targeted and personalised CRM experience
• Analyse campaign performance against KPIs to make improvements
• Work on creative assets when required