We are looking for an outstanding Account Manager [Business & Data Lover] to join our growing global Revenue Operations team!
The Revenue Operations team is responsible for working directly with our global customer-base, operating the business and executing each and every campaign as we leverage our technology in the best possible way. Our main goal is to deliver outstanding results for our customers.
Jampp is looking for a Account Manager to balance long-term vision with the tactical day-to-day management of our customer's mobile marketing campaigns, understanding the performance and spotting new growth opportunities. You will need to bring an analytical mindset, detail-oriented focus, commercial drive, and strategic acumen in order to build and grow long term business partnerships with our customers.
We are looking for people with high expertise, enthusiasm, and a true passion for mobile app marketing. If you are willing to work in a fast paced environment while providing an outstanding level of service, you might be the candidate we are looking for 👀
Check out Killi's journey at Jampp to get a sense of the challenge 💪
Jampp is a remote-first company. For this position, it means that you can work remotely from any part of Brasil.
WHAT YOU'LL DO
- Manage strategic campaigns autonomously - be responsible for the planning, execution and optimization of our mobile marketing campaigns using the wealth of Jampp’s programmatic tools at your fingertips.
- Structure complex and insightful analyses to improve and understand campaigns’ performance.
- Provide reports for both our internal teams and our customers to continuously improve operation in Jampp.
- Demonstrate leadership to identify challenges, uncover opportunities, and devise campaign recommendations that will help deliver on your customer’s KPIs.
- Serve as customers’ primary point of contact – building strong and lasting relationships with key players in the mobile programmatic space.
- Own communication with customers and liaise with internal teams to ensure positive outcomes and overcome roadblocks.
- Have a comprehensive understanding of our customers’ needs and business. Ensure their goals are met and provide strategic counsel
Business Strategy & Leadership
- Identify growth opportunities (cross-sell & upsell).
- Expertly troubleshoot and resolve escalated customer issues, seizing such opportunities to help your team learn and grow.
- Work closely with our product and sales teams to help drive forward key projects across the company.
- Be a reference and provide guidance to other Account Managers within the region, ensuring the team is operating in a way that has the best chance of success.
🤚 This isn’t an exhaustive list. At Jampp we firmly believe in autonomy, so we look for smart people who see the opportunity for improvement, and are proactive enough to make it happen.
WHAT WE LOOK FOR
- 3+ years of relevant work experience in the AdTech industry (Advertisers, DSP, etc) or at a digital media agency.
- Solid understanding of digital advertising campaign management including strategies, tactics, execution, and reporting.
- Established history of being a consultative partner, managing and growing client relationships in a fast-paced, innovative, and revenue driven environment.
- Proficient at data handling, analysis and report building
- Superior attention to detail with a high level of accuracy in completing tasks.
- Fluency in english is a must (both written and speaking). Spanish is a plus!
- 🤓 Ambitious self-starter who enjoys a good challenge and continuous learning.
- 💙 You are someone that others enjoy working with due to your competence and positive attitude.
WHAT WE OFFER
- 📱 Learn a ton about the hottest area of growth in Internet advertising - Mobile!
- 💰 Competitive salary
- 👩⚕️ Mmedical care
- 🤰🏻 Extended Maternity/Paternity leaves
- 🌴 Extended holidays every year
- 📈 A great level of responsibility from day one and the chance to develop your potential without limitations.
- 💪 An entrepreneurial environment.
- 🧑💻 A dynamic remote-first work culture with the possibility of accessing coworking spaces as needed.
- 🤓 A structured remote onboarding process and continuous training with a supportive team. We win together!
- Work with a talented global team that you can constantly learn from! We have jamppers from 🇧🇷🇬🇧🇺🇸🇮🇪🇩🇪🇦🇷🇷🇺... our customers are not the only ones from around the globe 😉
WHO WE ARE
Jampp is the growth platform of choice for on-demand apps worldwide. We unlock programmatic advertising to drive incremental performance. A demand-side platform (DSP) at heart, Jampp leverages unique contextual and behavioral signals to deliver customers and in-app purchases through programmatic user acquisition and retargeting.
Simpler version; with a team of +100 mobile specialists, we simplify programmatic growth for some of the biggest mobile advertisers (like Uber, Rappi, iFood, & Takeaway.com to name a few).
We leverage diverse technologies to build our extremely scalable and highly available platform and big data tools that allow us to manage and process the big stream of data we receive. We analyze more than 100TB per day to determine (in less than 100ms) the value of an ad depending on it’s probability to convert, the context of the user and other factors billions of times each hour.
We serve our global client base from our offices in San Francisco, Berlin, São Paulo, Singapore, Cape Town, and Buenos Aires.