Account Manager Germany
Serving 4 million students and recent graduates; 80,000 businesses; and a network of 700 higher education institutions in 25 European countries, JobTeaser is now the European leader for the recruitment of young talent in Europe.
With 68 million euros raised to date and recently recognised in the Next40 list as one of the top 40 French tech startups with the most potential, we continue to build on our unique ecosystem that brings together a range of businesses, as well as schools and universities, around the next generation, giving them the tools they need to launch their working careers with confidence.
To support our growth in Europe, we are currently looking for people who want to evolve in a fast-growing company, with a start-up spirit and labeled Great Place to Work.
Job Description
As a Account Manager Germany in the Sales department of JobTeaser, you are in charge of the satisfaction and retention of your existing international clients portfolio by ensuring an optimal relation.
1. Manage the follow up of your clients’ portfolio :
You are the dedicated contact of your clients and you guide them all along the year :
by meeting/contacting them regularly to talk about their contract, ensure they are satisfied and collect their feedbacks
by assisting them with an editorial schedule/calendar answering their needs
by helping them to use their products and answering their questions through recommendations
by monitoring the use of their services through the production, analysis and sharing of their statistics
2. Drive and develop your existing clients’ portfolio
You identify your clients’ expectations and define the KPI in order to build a successful & efficient renew strategy
You set up clear action plans to spread our notoriety among your existing clients’ portfolio
You present the new products or the products that the client is not already using
You are able to introduce the new improvements/innovations of JobTeaser.com
You detect and close the renew and upsell opportunities to grow our turnover
3. Ensure the operational follow up of your activities:
You manage and monitor the day-to-day follow up of your activities on Salesforce meetings, emails, calls, stats), of the communication plan (displays, events, lives) and of the clients’ satisfaction
You are responsible for the good onboarding and offboarding (done by the launchers) of your clients
You are in charge of the operational follow up of your accounts (CRM, productions ….)
You are in relation with the Video team and the Launchers for the set up of all services of your clients
You transfer your clients feedbacks to the the different teams internally (Support, Product, Data, Marketing, Finance)
4. Make your field of actions grow
You are responsible for giving your manager field feedbacks
You are able to spot what products are best for a certain region, what are the main questions/KPI in order to help JobTeaser international strategy grow
Qualifications
Good level of German and English
A master networker and people person
Hands on mentality and self-driven
A self-starter with high energy
A keen interest in helping students find better jobs
Entrepreneurial
Customer Oriented
Interest in disruptive technologies, web services, and project management
Excellent communication skills (orally and written)
Additional Information
Why join us?
To participate in the construction of tomorrow's Career Tech Unicorn
To make an impact on society, by helping young talent find their dream job, in the company of their dreams
To join a human-scale team of 250 people, with many different nationalities
Well-being at work is a priority, that's why many events are organized (when we are Covid free of course)
95% of the team recommends JobTeaser to its network