Platform Operations Analyst

About Alkemics

Alkemics is a B2B business platform enabling retailers to discover, negotiate and launch new products from their 1000+ suppliers.

In Europe alone, millions of products are launched every year, each with up to 500 attributes and made by one of 300,000+ manufacturers. Prior to Alkemics, establishing a commercial relationship required numerous back-and-forths between retailers and brands, physically (in trade shows, for instance) or pseudo-digitally (fax, email, XLS templates...) and between various teams (procurement, category management, quality, CSR, e-commerce, marketing...). Because of this painful process, it often took more than 60 days to launch a product. This situation is unsustainable at a time where consumers are demanding a broader product choice, more local products, where Amazon and Alibaba are raising the bar of omnichannel efficiency, and at a time where Lidl and Aldi are setting a standard for productivity.

Alkemics disrupted the space with a fully digital platform where brands create and share their product catalog. Retailers can explore those catalogs and run business workflows, searches or reportings to select, negotiate and list those products in their assortment. Once a retailer is on-boarded, invites are sent to that retailer’s suppliers to join the platform on a freemium basis, enabling quick network growth.

Alkemics was founded in Paris in 2012. With 98 out of the top 100 CPG manufacturers (Nestlé, Unilever), the 7 largest retailers in France (E. Leclerc, Carrefour, Casino, Auchan, U-Enseigne, Cora, Metro…) and 4 of the largest UK retailers (Tesco, Ocado, Waitrose, Sainsbury) using the platform, Alkemics now holds a very strong and unchallenged position in the French and UK market. The business is now expanding internationally, starting with DACH and BENELUX. Along with international growth, the focus of the business is to leverage its platform and client relationships to build an end-to-end B2B marketplace with the ultimate vision of ordering directly within the platform.

Alkemics raised a total of $50M from tier-1 investors Index Ventures, Partech Ventures, Serena Capital and Cathay Innovation. Its latest funding round took place in April 2020, bringing in Highland Europe, a leading Growth VC. The business is made of 100 employees and is growing extremely rapidly.

Background

Online marketplaces are now commonplace for C2C and B2C markets. This trend has started in B2B sectors too, driving tremendous value and economies of scale. Today, thanks to a captive user base, Alkemics is in a strong position to “platformize” the notoriously difficult retail space. Brands are keen to have their products discovered in a more efficient and elegant way. Retailers are interested in negotiating products more quickly. Brands also want to better control the product introductions within each store.

At Alkemics, every day is different:

We are today 4 people in the platform operations team and we work with several teams within the company: client support, marketing, R&D…. and our main mission is to keep the platform up to date in regards of the GDSN standard and meet our client’s expectations.

As Platform Operations Analyst, your main missions will include:

• Helping the sales and marketing teams in their relationship with our clients
• Participating in the development of the product by sharing feedback
• Monitoring and enhancing the platform in collaboration with the development team
• Increasing team efficiency with better tooling and industrialization
• Participate in client’s project implementation ( meeting with the project manager and the client)

What we're looking for in you:

You like puzzles or brain-teasers, your family comes to you for any tech-related problem, you are a solution hunter, you are a chameleon eager to learn.

• Fluent in English and French
• Perfect written and verbal communication skills
• Stability and achievement – proven history of being a consistent top performer
• Strong problem solving and analytical skills
• Familiarity with working in a global environment/culture
• A logical approach, data-driven, organized, conscientious and careful
• Ability to multitask and work effectively under pressure, providing solutions in a tight deadline
• Retail basic knowledge

• You speak another language in addition to English and French
• ITIL awareness, Agile methodology understanding
• Some experience using Jira / Confluence / Trello/ GSuite
• GDSN knowledge
• Experience in a SaaS environment

• A true startup experience in a fast growing startup.
• Low bureaucracy and daily successes that have a real impact on the business.
• A fast learning-curve with growing responsibilities.
• An aggressive and uncapped commission plan designed for A players.
• Working with smart people, hungry to change the retail world and passionate for success.