Instructional Designer | Product Instructor

Hi, we’re Nexthink. We’re not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Our cloud-native platform pinpoints issues and solutions, automates response, and helps companies continuously improve their employees’ experience, making them more productive, efficient, and happy at work. We have millions of endpoints deployed, we’ve surpassed $100M in ARR, and we’ve recently secured $180M in Series D financing for a company valuation of $1.1B, but we’re just getting started.

Job Description

Nexthink is looking for a Product Instructor with instructional design skills to reinforce the Product Education team in Europe.

As a Product Instructor, you create the learning journey of our users. If your background includes instructional design or user experience, you will be able to express these qualities in the journey you design.

Your role is to build high quality training material that helps customers worldwide get their jobs done efficiently. You will be responsible for providing expertise and guidance on the usage of Nexthink software and how it applies to IT processes. In collaboration with other Instructors and Product Managers, you will create captivating e-learning courses and develop Nexthink’s online Academy.

Do you feel a particular sensitivity to the different ways one can teach? Are you keen on developing a captivating learning experience? The Product Education team looks forward to your new ideas!

Qualifications

Required expertise:

• writing well in English
• excellent presentation skills
• instructional design or user experience background
• transforming complex concepts into digestible materiel
• computer science background (Bachelor degree preferred)
• working independently and in a team
• digging into every detail to get it right

You should really apply if you have extra powers such as:

• experience with Nexthink software
• experience in video creation
• experience in IT service management process and challenges
• cheering up colleagues on a rainy day

Additional Information

We are nearly 700 employees strong in 21 countries across 8 different time zones speaking 60+ languages. We are positive, we get things done, we keep growing, and we are one team, we are Nexthink. We believe actions are stronger than words when it comes to diversity, inclusion, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience.

At Nexthink, we believe actions are stronger than words when it comes to diversity, inclusivity, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience.