Community Manager (UK)
Locations
London, GB, Victoria City, British Columbia, CA
Job Term
Full-Time
Company Website
Someone who knows the ins & outs of Facebook, Twitter, Strava, Instagram and YouTube. You love connecting with people all over the world to solve problems, delight in successes, and create genuine connections. You’re not afraid of actively contributing to get the job done right and you’ll do just about anything to surprise & delight a deserving Zwifter.
What you'll do:
Engage and help build the Zwift communities across social media platforms
Work with a global network of fellow community managers to flag production issues in real-time and seek out creative solutions
Assist in capturing qualitative audience insights for weekly reporting & metrics reports
Post & ensure quality production and timeliness of planned content
Generate memorable engagements & connections with fans
Mine for customer insights & issues through community groups + forums
Reports to Associate Social Media Manager with oversight from Social Media Manager
What we’re looking for:
Proven knowledge in social media tools & platforms
A creative problem solver and doer able to craft good, on brand copy
Intimate knowledge of the cycling, running and triathlon spaces or passion for sports
Customer service experience a plus
1 year+ of social media experience
How to stand out among the rest:
Your resume/CV is enough to show off your skills, accomplishments, and experience. However, if you choose to include a cover letter introducing us to your awesome personality, we will read that too.
Values:
Of course, we are nothing without our values. Our values ground us. They ensure we run and build a company where people love to work, feel like they are welcomed, included, and belong. Only then can they thrive and do their best work. The values we strive to live every day are:
Make It Fun
Elevate Teammates
Cultivate Our Community
Always Level Up
One Zwift for All
We strongly believe that different backgrounds and ideas are a competitive advantage; we hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Zwift is proud to be an Equal Opportunity Employer. If you have a disability or special need that requires accommodation, please let us know by emailing [email protected]. Apply now
What you'll do:
Engage and help build the Zwift communities across social media platforms
Work with a global network of fellow community managers to flag production issues in real-time and seek out creative solutions
Assist in capturing qualitative audience insights for weekly reporting & metrics reports
Post & ensure quality production and timeliness of planned content
Generate memorable engagements & connections with fans
Mine for customer insights & issues through community groups + forums
Reports to Associate Social Media Manager with oversight from Social Media Manager
What we’re looking for:
Proven knowledge in social media tools & platforms
A creative problem solver and doer able to craft good, on brand copy
Intimate knowledge of the cycling, running and triathlon spaces or passion for sports
Customer service experience a plus
1 year+ of social media experience
How to stand out among the rest:
Your resume/CV is enough to show off your skills, accomplishments, and experience. However, if you choose to include a cover letter introducing us to your awesome personality, we will read that too.
Values:
Of course, we are nothing without our values. Our values ground us. They ensure we run and build a company where people love to work, feel like they are welcomed, included, and belong. Only then can they thrive and do their best work. The values we strive to live every day are:
Make It Fun
Elevate Teammates
Cultivate Our Community
Always Level Up
One Zwift for All
We strongly believe that different backgrounds and ideas are a competitive advantage; we hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Zwift is proud to be an Equal Opportunity Employer. If you have a disability or special need that requires accommodation, please let us know by emailing [email protected]. Apply now