London, GB, England, GB

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Dealing with death — losing a parent, a partner or a best friend — is the hardest thing most people ever go through. For too long, it’s been a dreary affair with top hats, paperwork, and bureaucracy. We think it’s time for things to change.

At Farewill we build the best products in the world for dealing with death. Beautifully designed, easy to use, built for taking care of the people you love. We're now looking for a Funeral Advisor to join our Funeral sales team at Farewill.

About Farewill

One of the fastest-growing startups in the UK, in the last 12 months we’ve:

This role is a unique opportunity for someone with Funerals experience, who is passionate about what they do, to be part of a newly built team working to change the funeral industry forever.

In The Next 12 Months You Will:

  • Support families through the first stages of organising a funeral. Discover if Farewill is right for them and set the customer up brilliantly for our operational team to carry out the funeral.
  • Provide an excellent customer experience for everyone who contacts Farewill
  • Collaborate with all areas of the business to improve our service
  • Help to define what an amazing, warm and consultative sales call looks like
  • Help us change the way the world deals with death


  • You have a proven track record selling or arranging funerals or funeral plans
  • You are caring and empathetic - able to help people through a difficult time
  • You’re excited by playing a defining role in the funerals team of a high-growth start-up
  • You’re a great communicator
  • You’re an ambitious and self-motivated
  • You’re not afraid of ambitious goals. In fact, you’re motivated by them.

Hopefully, you’ll have some or all of the following:

  • Experience in management
  • Experience of working to targets
  • You are approachable and sympathetic, with great listening skills
  • Ability to learn quickly and adapt your style to different types of people
  • Motivation and enthusiasm for working in a rapidly growing startup


We also offer:

  • Competitive salary and generous stock options
  • 28 days of annual leave plus the usual public holidays
  • Flexible working including when you start & end your day, and how often you come into the office*
  • Personal development budget of 3 days and £1000 per year
  • Regular ‘passion talks’ and a range of team socials
  • Santander cycles membership!
  • A chance to make a meaningful contribution to people's lives and deaths
  • And much more!

Our mission is to change the way the world deals with death - to make it simple, personal, fairly-priced & accessible to everyone. To do that, we want to build a workplace that’s great for everyone, that celebrates diversity in all its forms, and where everyone who works for us feels like they can be themselves, bring their whole selves to work, and be treated fairly, equitably and respectfully. We believe flexibility is important, so we’re happy to chat to you about flexible/remote working options. And, If you need any flexibility or adjustments in our interview process - to help set you up for success - then please let us know too.


A little more about Farewill:

We launched our first product - our will-writing service - in December 2016, and since then we’ve grown to be the largest will-writer in the UK. We launched our second product, Probate, in early 2019, and recently our third, Cremation.

Our growth to date has been driven by an exceptional product (see our customer reviews) and key strategic partnerships. We’ve been featured in Forbes, The Times, The Guardian and on Radio 4 among others. We're also making waves in the charity world, with over £300 million raised for charities on our platform from gifts left in wills.

Our team

We’re a creative, focused team who love what we do. We have backgrounds in design, technology, behavioural psychology, and management consultancy. We love to learn from each other and our customers, and grow together as a team.

We’re backed by some of the best investors in Europe - from the founders of Transferwise and Zoopla, to Augmentum, Kindred Capital, and (in our Series B round that we closed mid-2020) Highland Europe.

This is an unusual, fascinating, and emotional area to work in – if you’re up for a big challenge we’d love to meet you.

Apply now