Tokyo, JP

Job Term


Company Website

We are looking for a social butterfly who knows the ins & outs of Facebook, Twitter, Strava, Instagram and Youtube.  You love connecting with people all over the world to solve problems, delight in successes, and create genuine connections.  You’re not afraid of going the extra mile to get the job done right and you’ll do just about anything to surprise & delight a deserving Zwifter.

What you'll do:

  • Engage with our native Japanese-speaking audience and help translate English marketing and technical materials into Japanese
  • Work with a global network of fellow community managers to flag production issues in real-time and seek out creative solutions
  • Pitch creative social ideas to engage the Zwift audience 
  • Assist in gathering qualitative audience insights for weekly reporting & metrics reports for both Global and Japanese-specific pages  
  • Post & ensure quality production and timeliness of planned content 
  • Generate memorable engagements & connections with fans
  • Mine for customer insights & issues through community groups + forums
  • Reports to Associate Social Media Manager and sits in the Japan Office / Remote 

What you'll have:

  • Fluent in both Japanese and English with the ability to understand shorthand/slang/idioms in one language and find a similar replacement in another 
  • Demonstrated basic knowledge in social media tools & platforms including LINE and other platforms specific to the Japanese market 
  • Intimate knowledge of the the cycling, running and triathlon spaces or passion for sports 
  • Customer service experience is a plus 
  • Previous Community Management experience a big plus

How to stand out among the rest:

Your resume/CV is enough to show off your skills, accomplishments, and experience. However, if you choose to include a cover letter introducing us to your awesome personality, we will read that too.


Of course, we are nothing without our values. Our values ground us. They ensure we run and build a company where people love to work, feel like they are welcomed, included, and belong.  Only then can they thrive and do their best work.  The values we strive to live every day are:

  • Make It Fun
  • Elevate Teammates
  • Cultivate Our Community
  • Always Level Up
  • One Zwift for All

We strongly believe that different backgrounds and ideas are a competitive advantage; we hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Zwift is proud to be an Equal Opportunity Employer. If you have a disability or special need that requires accommodation, please let us know by emailing [email protected] 

Zwift, Inc. is an Equal Opportunity Employer.

Apply now