Maintain service applications and tools by ensuring they are functional and operating effectively.
Analyse system performance using scripts, reports, and dashboards.
Assist with the roll out and uptake of new products and tools within the business.
Problem resolution by testing and implementing processes.
Conducting and planning tests to verify system efficiency.
Escalating system issues in a timely manner and consulting relevant departments.
Identify opportunities to leverage wider technology applications across our services.
Collaborating and contributing to team effort by accomplishing results.
Support the work of teams that provide reporting and services to customers.