Functional Consultant (Spanish Speaking)
Featurespace is looking for an enthusiastic, Spanish speaking Functional Consultant to join our Delivery team, working in our Cambridge or London offices or remotely in the UK. This role requires a high degree of proficiency in both Spanish and English and we would invite you to submit your application in English, or in both languages. Candidates must already hold the right to work in the UK for our company – sponsorship is not available for this position.
In your role as Functional Consultant you will help us achieve our goals and delivery success on behalf of our customers by:
- Representing the customer and Featurespace in multi-lingual projects
- The elicitation of customer journeys and capture of requirements during customer project implementations, ensuring that they are reflected within our tailored ARIC Risk Hub solutions
- Defining the bespoke customer data schemas that form the foundation of the customers implementation based on their existing or new event flows enabling a user interface and reporting solution that fits each customers requirement
Day to Day
- Working directly with customers (internal and external) during a project delivery to gain detailed understanding of the customer, system, process and data. Leading workshops and ensuring that their requirements are fully extracted, captured and understood by the Featurespace internal delivery teams, and incorporated to deliver an optimal ARIC solution
- Responsibility for creating functional solution design, requirements traceability, user and process flow documentation
- Holding a solid understanding of how the ARIC platform functionalities work in conjunction with the product solutions, including constraints, limitations and best practices and using this to guide customers in integrating their data and tailoring the platform configurations to suit their needs
- Communicating with internal/external customers providing feedback and recommendations back to business stakeholders (SME’s/Product Management/Marketing/Delivery)
- Partaking in and contributing to product development working groups, working alongside SMEs, product and UI teams to represent the customer desires/wishes and identify opportunities to design features that improve the platform offering
- Support project delivery teams to land projects successfully. Providing strong business analysis, process and technical understanding to the team
- Providing detailed analysis to support opportunity and commercial proposition
About you
Must haves:
- Excellent written and verbal communication in both Spanish and English
- Considerable experience of delivering large software implementation projects
- Strong understanding of business analysis techniques and project delivery methodologies
- Must possess the capability to understand, elicit and capture detailed technical and functional requirements and communicate these at a level appropriate to the audience
- Proven ability to engage with different roles within the internal business such as sales, SME, technical and implementations as well as external customers
- Willingness to get stuck in and support your fellow Functional Consultant team members and Featurespace colleagues
- Good understanding of data analysis and API structures, with some experience of or exposure to both desirable
- Strong project management and organisation skills
- Ability to meet deadlines and work under pressure
- Background or interest in fraud and financial crime
Personal Qualities
The work is often challenging and fast paced. We are looking for someone who has the following qualities:
- Enthusiastic, with a can-do attitude
- Great teamwork
- Adaptability
- Professional
- Go the extra mile
- A passion to work for one of the fastest growing fraud prevention technologies in the world
And most importantly, a small-company attitude: willingness to adapt to a variable role and a great can-do attitude.