Payments Analyst

As one of the UK’s fastest growing FinTech businesses,  Modulr was ranked 2nd in the Dun & Bradstreet's Accelerate50 of the fastest growing UK technology companies. Modulr has scaled and matured to the point that requires an exceptional and performance driven in-house finance function.

About Modulr

• Modulr ranked 18 on LinkedIn’s 2019 Top Startups List in UK
• Named an official Best Workplace by Great Places to Work in 2020
• Ranked as the second fastest growing tech company in the UK by Dun & Bradstreet
• Awarded £10 million from the BCR Fund to further develop our innovative product.
• Recently received £9m in funding from PayPal Ventures
• Five years old, Modulr has offices in London, Edinburgh, Dublin and Amsterdam.
• We have processed over 80m transactions to date with a value in excess of £50 billion of business payments.
• We are multi-award winning and want to keep creating a world class product.
• Most recently won ‘Best Initiative from an SME’ category at the Card and Payments Awards.

Modulr is a fintech scale-up that is breaking new ground within the payments sector. We are in a digital age when businesses need to move money 24/7 instead of operating within regular banking hours. Companies are under mounting pressure to manage their cashflow, control their costs, comply with regulations and handle complex supplier, customer and employment payment arrangements. Modulr develops cutting-edge API-first solutions that enable businesses to overcome these challenges and take control of their money. 

About the Role

• As a Payments Analyst, you will enjoy a fast paced and varied role where you will develop a detailed understanding of different payment flows and how they work as you work with existing and new products. You will have the opportunity to be involved in process improvement and new product initiatives alongside your operational duties.

Key responsibilities

• Assisting in the timely and accurate processing of client money transactions - Faster Payments, BACS, CHAPS, SEPA, Direct Debits, Card transactions and FX 
• Resolve any payment queries raised by our customer support team or compliance team in a timely manner
• Assisting and resolving ad-hoc complex payment issues where required with internal Modulr teams devops/product/dev team
• Identifying requirement daily treasury movements and completing these within strict timelines
• Responsible for the timely processing of our transaction exception queue – included but not limited to unallocated, suspended, failed, and pending payments
• Working with our banking/payment/transaction providers to resolve payment queries within deadlines and as per our regulatory/ payment scheme requirements
• Monitoring real-time payment/transaction flows, payment/transaction processing activity highlighting trends or possible issues
• Follow all internal processes, ensuring these remain up to date and whilst highlight any changes and suggesting improvements
• Aide with the creation of internal and external reporting requirements
• Ensure that UK regulations relating to EMI’s are adhered to
• Responsible for the identification and escalation of any internal policy breaches/ regulatory breaches
• Be a Payment operations Subject Matter expert to provide guidance to our Product and Development team for new product initiatives and/or any continuous improvements required
• Support ad-hoc incident management where required, including monthly on-call out of hours support for incidents and payment queries
• Aide with the creation of internal and external reporting requirements
• Reconciliations
• Responsible for the preparation of daily bank reconciliations/s within deadlines and adhering to our reconciliation policy
• Identifying, resolving and escalating of a non-reconciled items in a timely manner as per our reconciliation policy
• Investigating and identifying root causes of non-reconciled items and driving forward resolution to reduce reoccurrence

Required skills

• Previous experience in payments, reconciliations, or treasury within an operational team
• Knowledge and previous experience working with at least one of the UK payments schemes and/or international schemes
• Awareness of financial regulations and breach identification and reporting
• Experience of investigating payment failures and exceptions
• Excellent Excel skills

The ideal candidate will be a dedicated, focused and highly organised individual, not shying away from high volume work. You must be a team player when it comes to getting the job done and assisting wherever you can. You must not be phased by working a technical environment and will see this as an opportunity for you to grow your skills. You will be keen to suggest new way of improving processes and enjoy working in a collaborative environment where everyone has a sense of responsibility and autonomy. It is worth noting that due to the nature of working for a start-up, the environment will continually evolve and the ability to be flexible will be key.