New York City, NY, US

Job Term


Company Website

Hi, we’re Nexthink. We’re not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Our cloud-native platform pinpoints issues and solutions, automates response, and helps companies continuously improve their employees’ experience, making them more productive, efficient, and happy at work. We have millions of endpoints deployed, we’ve surpassed $100M in ARR, and we’ve recently secured $180M in Series D financing for a company valuation of $1.1B, but we’re just getting started. 

Job Description

We are looking for a Senior Deal Desk Analyst to strengthen our Global Sales Operations.

From Boston (MA), this role will be reporting directly to our Senior Director of Pricing & Packaging. The Sr. Deal Desk Analyst will work closely with all Sales functions globally (Sales, Pre-Sales, Channel, MSP team), Finance, Legal and Security organization, and will bring business insights, coaching and ultimately increase velocity of our Sales engine.

It is a unique opportunity to join a booming Software Business environment in a role that will directly impact business agility and success.


  • Manage the Deal Desk, securing smoothness and velocity.
    • Manage the queue / Organize Deal review / Drive timely decision making / Secure Deal Desk output / Measure, Report and Define Deal Desk Activity SLA.
  • Review complex deals and provide recommendations in terms of Price positioning and Structure.
    • First point of Contact for Sales.
  • Review and Approve Partner contracts terms.
  • Facilitate Contract Reviews /red lining.
  • Support Sales Team in responding to RFPs RFQs.
  • Secure Communication flow and Auditable Approvals and Records over Deviations to the standard Terms and Conditions.
  • Help Steer Cloud Migration.
  • Document Policies and Guideline and Deliver associated Sales Training.
  • Support related projects (new process requirements, system enhancement etc…).


  • Bachelors Degree Preferred 
  • Software Industry experience a must.
  •  Deal Desk and Complex Deals support a must.
  • Very good communication skills.
  • Very Strong Business Acumen.
  • Sense of ownership, Result driven.
  • Passion for Business support, and extra mile mindset.
  • Process and System oriented with great attention to details and controls.
  • Ability to multi-task in high pace work environment while respecting tight deadlines.
  • Team player - Interpersonal communication skills.
  • Understand Data Management criticality.
  • Strong command on Microsoft Office.

Additional Information

We are 800+ employees strong in 21 countries across 8 different time zones speaking 60+ languages. We are positive, we get things done, we keep growing, and we are one team, we are Nexthink. We believe actions are stronger than words when it comes to diversity, inclusion, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience.

Apply now