Bangalore, IN

Job Term


Company Website

Hi, we’re Nexthink. We’re not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Our cloud-native platform pinpoints issues and solutions, automates response, and helps companies continuously improve their employees’ experience, making them more productive, efficient, and happy at work. We have millions of endpoints deployed, we’ve surpassed $100M in ARR, and we’ve recently secured $180M in Series D financing for a company valuation of $1.1B, but we’re just getting started. 

Job Description

To support the growth of the Nexthink business we are looking to expand our Global MSP team with additional resources in India.

The focus of the Solution Consulting organization is to provide presales support to assist the MSP account team in global territories over-achieve revenue goals. The Technical Partner Manager (TPM) is a critical part of the sales pursuit team and works to create and delivering innovative value propositions to executive audiences within enterprise accounts and our MSP Partners by matching technical requirements/capabilities to business outcomes.

The TPM owns the Global MSP technical partner journey of one or more Global MSPs and is the primary point of contact for tech-related issues. In addition, the TPM will be responsible for managing the Global MSP Technical enablement plan, PoVs and ensuring our Global MSP partners are provided complete lifecycle support.

The Technical Partner Manager is expected to work collaboratively with the Sales, Customer Success, Deliver teams and our service provider partners to understand sales and business priorities, and to align their activity with the needs of their business.

Key elements and responsibilities are described below:

The role:

  • Become a Nexthink SME and thought leader, both internally and externally, to drive the business value of the Nexthink Platform.
  • Help the MSP sales team qualify leads by using your deep understanding of product capabilities to address business issues and provide business value.
  • Demonstrate how Nexthink solutions can support overall customer initiatives and how this generates business outcome.
  • Collaborate with global partners to design, build and adapt new services around the Nexthink platform.
  • Own, prepares and coordinate the execution of the annual technical enablement program to fully enable Global MSP partner team to sell, deliver value, and operationalize Nexthink.
  • Work with multiple stakeholders in different functions such as IT Security, IT Operations and IT Service Management to illustrate use cases where Nexthink can add value. This requires strong account management capability as well as a passion and enthusiasm for introducing disruptive technology.
  • Support and lead large scale enterprise transactions during the presales phase by using industry knowledge and understanding to move deals forward.
  • Run and facilitate value-based workshops with prospects so that they can fully discover and understand how Nexthink can address their strategic projects and major issues.
  • Participate as a speaker in key company events and other marketing related activity.
  • Become a thought leader both internally and externally evangelizing on Nexthink and driving business value.
  • Perform Demos and POVs for prospective accounts within the MSP
  • Create collaterals (Proposal Write-ups, Bid Defense presentations) for RFPs that are being pursued by the MSPs to showcase Nexthink value to their services
  • This is a field-based role and requires domestic travel to Client sites in the Central and Eastern US Region, as well as occasional travel to other Nexthink sites within the USA and internationally.


  • You will have extensive experience in a presales or technical consulting role, ideally selling SaaS/Cloud based solutions.
  • Proven experience working with/enabling Global MSP partners.
  • Proven experience working with a sales organization focused on Value Selling.
  • Proven experience as a key technical resource leading the introduction of a new technology into the market.
  • Proven experience of working with a sales organization and a track record of successful meeting or exceeding assigned revenue goals.
  • Experience of one or more of the following areas:

    . Workplace, End User or Desktop Services and management of these
    . Digital Experience Monitoring or similar end-user experience driven functions
    . Cloud, Win10, O365 and other Migration-, Release- or Change related projects
    . The ITIL framework, Service Lifecycle and other quality of service related disciplines
    . Security, Governance, Risk or Compliance related discipline
    . Designing, building and operating Security Operations Center
  • Demonstrated skills in complex solutions environments
  • Superior business acumen; ability to use business context to generate creative, pragmatic solutions to achieve business objectives.
  • An entrepreneurial mindset that enables you to successfully work independently with little guidance, but also to use good judgment and escalate issues when needed
  • Technologically savvy and able to learn Nexthink products and services, technologies and business whilst understanding how this applies to MSP business models.
  • Exceptional written, oral, and interpersonal communication skills; capable of gaining the respect of and interacting comfortably with senior leaders and executives
  • You consider yourself a team player, able to thrive on finding solutions in a dynamic work environment and understand that success comes through teamwork and knowledge sharing.

Additional Information

We are 800+ employees strong in 21 countries across 8 different time zones speaking 60+ languages. We are positive, we get things done, we keep growing, and we are one team, we are Nexthink. We believe actions are stronger than words when it comes to diversity, inclusion, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience.

Apply now