Hi, we’re Nexthink. We’re not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Our cloud-native platform pinpoints issues and solutions, automates response, and helps companies continuously improve their employees’ experience, making them more productive, efficient, and happy at work. We have millions of endpoints deployed, we’ve surpassed $100M in ARR, and we’ve recently secured $180M in Series D financing for a company valuation of $1.1B, but we’re just getting started.
In your role you will develop the department’s reporting capabilities to gain visibility on trends and patterns that may be having an impact on Engineering productivity and performance.
Your main duties include reviewing company data, policies, procedures, building reports based on these findings and recommending programs to improve the overall Engineering metrics.
You will gather data, do research, and recommend ways to improve our operations and effectiveness. You will translate findings and observations into easily understandable reports and presentations for the management.
The ideal candidate would have had a previous experience as Engineering Operations Coordinator, Project Manager, Analyst, or similar role in an IT/SaaS company.
You will own and manage small projects and cross-team initiatives end to end that will help us to ensure the efficient operation of the Engineering organization enabling it to innovate and deliver high quality products on time.
You will enable data-driven Engineering Operations and work across Engineering departments, and across the company, interacting with other functions like HR and Finance.
You will be based in Madrid and will report directly into the Head of Engineering Operations.
- 3+ years of experience in a similar role
- Understanding of modern Software development and SaaS products, as analyst, coordinator, or manager
- Outstanding analytical skills and attention to detail
- Excellent communication and presentation skills in English, other languages are a plus
- Experience working closely with executive management, up to C-level
- Proficiency with MS Office and transforming research raw data into clear insights
- Proactive, you get things done and can work with minimal supervision
We are 800+ employees strong in 21 countries across 8 different time zones speaking 60+ languages. We are positive, we get things done, we keep growing, and we are one team, we are Nexthink. We believe actions are stronger than words when it comes to diversity, inclusion, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience.