Remote, United Kingdom

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We are looking for an experienced Senior Implementation Engineer to join our Implementation team. This role can be based Remotely across the UK, or in our Cambridge or London offices.

Senior Implementation Engineers will work with both our internal teams and customers in order to build and deliver of our award-winning ARIC platform, driving to improve and innovate internal processes to further our growth, and acting as a technical adviser to colleagues across the department.

The role requires both strong technical and communication skills, as well as solid time and project management skills. You will need to quickly gain a deep understanding of the operational complexities of our software and be able to explain the details to internal and external audiences with a range of technical backgrounds. You must have prior experience in software delivery, while past experience with our core technologies is extremely beneficial, but not essential.


Day to Day



  • End-to-end configuration and deployment of our award-winning ARIC platform, on-premise or hosted in the cloud
  • Configuring and testing integration of customers’ data sources into the ARIC APIs
  • Designing and writing test cases to ensure the quality of code and configuration delivered to customers
  • Supporting customers throughout the lifecycle of a deployment, from initial engagement to post-live support and maintenance
  • Determining the best way to deploy and configure the ARIC platform to meet customer needs, continuously improving technical delivery processes
  • Developing small plugin modules e.g. for data ingestion or transformation
  • Anticipating technical challenges and working collaboratively to overcome them
  • Coaching and training colleagues on deployment and projects best practices and conducting code reviews
  • Acting as a technical escalation point for colleagues
  • Providing commercial estimates for technical changes to deployments
  • Travelling on-site to a customer’s environment – UK or abroad
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