London, GB

Job Term


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About the Role

Due to exceptional and exciting business growth over the last 18 months we are looking to recruit experienced Style Advisors to join our London concessions and standalone stores. The ME+EM Style Advisor will be experienced in providing outstanding luxury service, driving sales and building strong relationships with all clients. 


About you


  • A minimum of 2 years’ experience working for a luxury retail brand.
  • Have a genuine passion for fashion and providing outstanding customer service.


Your responsibilities 


  • Delivering best in class customer experience 
  • Confident in hosting a personal shopping appointment 
  • Confident with styling and outfit building 
  • CRM and connecting with customers 
  • Understanding GDPR and using customer databases 
  • Relay customer feedback to Manager 
  • Providing customer solutions 
  • Awareness of opening and closing duties 
  • Contributing necessary insight 
  • Handling refunds and client issues 
  • Ensure visual merchandising meets standards
  • Replenishing stock 
  • Reporting missed sales 
  • Deliveries & recalls 
  • General inventory processes 
  • Complying to Covid-19 policies and procedures and ensuring customers are safe and informed


Your Rewards 


  • 25 days annual leave + 8 bank holidays and a day off to celebrate your birthday
  • Discretionary bonus scheme
  • Generous Staff Discount
  • Training and Development 
  • Various Health and Wellbeing insurances
  • Cycle to Work Scheme 
  • Length of Service Award
  • Regular social and wellbeing events 

As part of your role, it is important you operate within ME+EM’s values. At ME+EM we foster a culture of equality and diversity and fully recognise the positive contribution that each individual can make to the business. ME+EM are committed to a policy of equal opportunities, shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs or membership or non-membership of a Trade Union and we place an obligation upon all staff to respect and act in accordance with the policy.


To apply for this role please submit your CV.

Please note due to the number of applications we receive we can only reply to those that are successful to the next stage. 

Apply now