Do you love to be in direct contact with customers and support them with their concerns about our digital and hardware products? Do you enjoy working in an international and fast-paced environment where customer orientation is a top priority? Then join us as a Customer Service Consultant BeNeLux & France in Munich, remote Germany or Netherlands.
- You are the first point of contact for our B2B customers in BeNeLux and France with questions about our hardware and software products
- You analyze technical processes and act as an interface to your colleagues from the product, sales and customer success departments
- You take responsibility for the smooth running of the day-to-day operations and thus increase the satisfaction of our customers
- You ensure careful documentation of all customer inquiries and solutions in our CRM system (Salesforce)