Engineering Senior Manager, Cloud Operations and Governance

Domino has an ambitious vision for data science and machine learning. Our platform helps data science teams accelerate research, increase collaboration, and rapidly deploy predictive models. Our customers are the most sophisticated analytical organizations in the world, including Salesforce, Dell, RedHat, Gap, Bristol-Myers Squibb, and Bayer. 

Backed by Sequoia Capital, Zetta Venture Partners, and Bloomberg Beta. Domino is at the epicenter of the data science revolution, helping companies build better cars, develop more effective medicine, or simply recommend the best song to play next.

Our platform is deployed across the full spectrum of scenarios from on-premise to cloud. Our clients rely on it for mission critical workloads. We use cutting edge technologies to ensure that each deployment is reliable, performant and cost effective, while allowing us to support a rapidly growing number of deployments with tight SLAs. 

As the manager of the Cloud Operations and Governance team, you will be responsible for all Domino's cloud practices and governance. Defining the tools, processes, technology and policies that enable Domino to securely and efficiently operate production and development environments across all major public Cloud providers (AWS, Azure, GCP). You will be responsible for defining our Cloud SLOs/SLAs across the different categories and your team will implement the automation to enable governance and visibility. We aim to remove human intervention as much as possible from all our cloud processes and enable self served solutions. 

 Qualifications 

• Ideally: started as engineering and growing through the ranks, and then becoming a manager
• Right reasons: scope, influence, desire to bigger and better things, desire to coach, mentor, build high performing teams
• Technical background (ideally in team’s functional area)
• Infra / platform
• Managed ideally entire platform
• NOT data platform
• Obsessive about Hiring and building a team
• Bonus Points : Experience in Hybrid/SaaS would be a plus

Role Responsibilities

What are the top 3-4 responsibilities of this role?

• Defining how we will work on a roadmap  
• Implementing cloud governance tools and policies
• Asses the current status of all 3 of the clouds that we work with and drive improvements

In those areas

• Hire and structure our Cloud team as we scale
• Look at how we operate customer accounts, define SLAs and security fixes for STS instances
• Define SLA/SLOs for our cloud services and implement the automation to keep those SLOs achieved through removing human intervention as much as possible. 

What is the % of management responsibilities vs hands-on work?

• 80% managerial, 20% technical (mainly design/architecture reviews)