Accounts Receivable Specialist

We are currently looking for an experienced AR Specialist to add to our global accounts receivable team. Your role will be to manage the day to day collections process for a portfolio of customers based in the Netherlands & Germany, improving cashflow, reducing payment delinquency and providing an excellent customer experience.

Location - This role can be based in our Hoofddorp office, or remotely throughout the Netherlands.

As a AR Specialist @AMCS you will;

• Monitor AR aging of assigned accounts to ensure timely payment of customer invoices.
• Communicate with customers via email and phone regarding payment of overdue invoices.
• Manage key customer relationships regarding collection issues
• Resolve customer billing issues, reconcile account discrepancies and manage disputes.
• Accountable for reducing delinquency for assigned accounts
• Interacts with sales teams and customer success team members to resolve A/R issues.
• Performs other assigned tasks and duties necessary to support the Accounts Receivable Department.
• Must communicate & follow up effectively with AR Manager regarding customer accounts on a timely basis.
• Manages 3rd Party Collection Efforts
• Support collection strategies and working to achieve agreed KPI’s

Languages: Fluent in English / Dutch. German is an advantage.

What you need to succeed?

• At least 3 years credit & collections experience with large volume, high value accounts.
• Knowledge of billing procedures and collection techniques
• Working knowledge of MS Office.
• Experience with Enterprise ERP systems – NetSuite experience is Desirable.
• Problem-solving skills
• Ability to prioritize and manage multiple responsibilities
• Commitment to excellent customer service
• Process improvement experience

Who we are?

AMCS is Ireland’s largest indigenous software company. We are a market leader in the environmental service industry. AMCS employs over 1000+ people across 12 countries. We are Headquartered in Limerick, Ireland and have offices in North America, Europe, Asia, and Australia.

What we do?

We deliver enterprise cloud-based solutions worldwide. AMCS supports over 2,650 customers across 22 countries. Our team is at the cutting edge of technology and innovation. We help our customers to reach a more sustainable future through reducing their carbon footprint and to work in a more environmentally conscious way.

Your Life@AMCS:

• Choose how you work, onsite, hybrid, remote.
• Gain extensive training, guidance, and support.
• Earn a competitive package with benefits.
• Work in an environment that is truly collaborative, innovative, and supportive.
• Have a clear pathway for your progression.
• Make an impact and be part of digital ways to a cleaner world.

Does your office check the boxes for being future-proof?

Today's top talent demands a workplace that puts their health first, and offers more than just a desk to show up to; they expect an office that enhances their physical and mental well-being. We're proud to say that thanks to the newest smart and sustainable innovations, Pharos' tenants constitute the Netherlands' Healthiest Working Community. https://pharoswork.com/