London, GB

Job Term


Company Website

As Complex Order Management Manager in the Order Management department you’ll be reporting into the Director of Order Management, managing and coordinating the Order Management team activities while equally and actively contributing to the team’s day to day tasks. You will be working closely with the Director of Order Management and the other department’s stakeholders to provide operational support.


You Will:

  • Support with raising invoices, aiming at providing full and accurate info from the start while guaranteeing the necessary checks.
  • Understand and leverage NetSuite process flows to manage orders end to endOwn policies knowledge, acts as compliance ambassador and gatekeeper with the other teams
  • Own accounting knowledge with a strong understanding of FRS 102 accounting framework, to ensure correct treatment of transactions
  • Supporting the development of improved operational processes, identify challenges and leverage best practices
  • Work closely with the operations department and contribute to the company initiatives’ success

You Have:

  • Fast-paced commercial or admin role mid / senior level experience
  • Experience in a high volume, data processing role
  • Direct experience in a similar role
  • Accounting knowledge, particularly FRS 102 accounting framework
  • Strong knowledge of Excel
  • Knowledge of NetSuite is critical
  • Familiarity with Tableau is an advantage
  • Experience in leading or managing a team and organising workflow and tasks
  • Ability to identify priorities and meet deadlines
  • Hands on, multi-tasker, successfully delivered different deadlines and projects


  • Vitality at Work + Private Medical Insurance plans
  • Employee Assistance Programme
  • Denplan
  • Eyecare Vouchers
  • Pension
  • Staff discounts
  • Enhanced Parent Program + Parental Leave
  • The Inclusive Threads DE&I Program
  • 25 Days Holiday
  • Paid sick leave
  • Flexible working
  • Long service awards
  • Mentorship & Coaching
  • 12 weeks Leadership programme
  • Employee Assistance Programme
  • Pension - TBC
  • Staff discounts
  • The Inclusive Threads DE&I Program
  • Holiday - TBC
  • Flexible working
  • Long service awards
  • Mentorship & Coaching
  • 12 weeks Leadership programme


About Threads:

Want to help build the future of luxury fashion commerce? If so, you’ve come to the right place.

Threads is a creative, luxury fashion personal shopping and commerce business. Through social and chat-based media, we inspire our international client base to discover the rarest luxury items. We then search the globe to procure them for our clients; this is the future of retail.

Threads is in Tech City’s Future Fifty programme which recognises some of the UK’s fastest growing businesses, pioneering the best luxury shopping experience in the world!

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Equity in selection practices

Threads practise equity in selection through targeting less represented talent pools, and offering access to development and support in interviews. We do this because we want to provide less represented groups with access to opportunities, and us, access to great people. All candidate offers are decided on the basis of qualifications, merit, and business need. If we have two candidates at the final stage, we choose the best candidate for the job.

We are a Disability Confident Employer, and have committed to the recruitment and continued employment of people with disabilities. We are working towards improved employment practices to ensure those with disabilities receive full and fair consideration for all types of vacancies as well as for training, career development and promotion. Our goal is to be recognised as an employer providing employment opportunities for people with disabilities.

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