Customer Solutions Engineer

Founded in 2014, Deepki supports real estate players in their transition to net zero and sustainability. To achieve this transition towards sustainability, Deepki helps realign stakeholders’ interests to build efficient strategies and transform real estate into a positive force for the planet.

Deepki is the only company offering a fully populated ESG data intelligence platform combined with expert advisory services. The company’s end-to-end solutions leverage data to improve ESG performance and enhance the value of real estate assets.

Key figures:

• 400M+ of sqm monitored
• 39+ countries where we operate
• 180k+ teqCO₂ savings detected
• 300+ references across the world

Deepki’s motto: “We say what we do & we do what we say!”

What we’re looking for:

We are looking to grow our teams with talents that share our energy and motivation to accelerate the environmental transition at an international scale!

Our profiles are a mix of different backgrounds and experiences, all of whom work together in order to ensure the best possible user experience. To match Deepki’s mindset, it is important to be open and curious, with good listening skills. Joining Deepki means becoming a team player, and giving a purpose to your work by trying to save the world every day! ;)

Deepki: #ImpactForward

The Customer Solutions Engineer within Deepki manages and assists our customers in the deployment of SaaS software as well as:

• Contributes to the management of energy saving projects;
• Participates in the specification and implementation of SaaS business applications;
• Analyses client data and writes deliverables (reporting, analyses, etc.);
• Trains the client users and assists them in using the business application;
• Is responsible for the quality of the application and non-application deliverables and their use by the users;
• Identifies complementary needs, manages the customer roadmap and makes complementary offers;
• Participates in the capitalisation of expertise by producing notes.

Essential qualities and skills:

• Experience or training in energy / building / engineering
• Project management
• Quality and methodology
• Communication and teaching skills
• Sense of customer contact
• Proficiency in written / spoken German and English is a must 

Additionally, you should be located in or willing to relocate to Berlin.

Nice to have:

• Interest in sustainable development
• Interest in computer development (python / R /...)
• Agile development methods (scrum / sprint /...)

Don't meet every single requirement, but only 70 or 80%? Please apply!
Deepki is an Equal Opportunity Employer. We do not discriminate on the basis of race, ethnicities, religion or ideology, sex (including pregnancy, childbirth, or related medical conditions), gender identity, sexual orientation, age, national origin, physical or mental disability or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, passion, merit, and business need.