Head of Operations (Software)

Do you want to work for a company with Irish roots and a global impact? A leader in environmental services, AMCS is a trailblazing software company that guides and supports other businesses on their journey towards sustainability. 

AMCS leads the way

The AMCS team is at the cutting edge of technology. Companies come to AMCS to achieve their sustainability strategies as we help companies to reduce their carbon footprint and work in a more environmentally conscious way. AMCS has created digital ways to a cleaner world. 

What we do

AMCS is a global leader for integrated software and vehicle technology for the environmental services industry. AMCS delivers enterprise cloud-based software solutions worldwide supporting over 5000 customers in 23 countries. AMCS employs over 1200 people across 22 countries, headquartered in Ireland with offices in North America, Europe, Australia and the Philippines

Our people

AMCS offers team members more than just a job, but an opportunity to map out a career with a company that is growing, evolving and setting out new ways of working that are having a positive impact on the world around us. AMCS was established in Ireland and holds onto those local roots and ‘start-up’ mentality with a culture of connection. Connection to our work, our customers, our colleagues and our community that creates a working environment that fosters openness, collaboration and creativity.

We have an amazing opportunity for an experienced Head of Operations (Software) to lead our team in Cebu

Job Title: Head of Operations, Cebu

Job Overview

The Head of Operations is responsible for leading, managing and delivering the business results of a multidisciplinary technical team of resources across the full range of AMCS solutions globally. AMCS is experiencing significant growth globally and is seeking a dynamic leader to help support this growth.

Key Responsibilities

·Oversee the activities of a multidisciplinary technical team providing a range of software engineering activities to support our Global Customers.

·Address any local obstacles to ensuring on-time completion of projects while ensuring quality delivery of all services with best practice engineering principles.

·Manage and develop the team including vendors and remote workers, supporting different time zones. This will involve responsibility for selection, mentoring, coaching, teambuilding, and performance management including reward and recognition.

·Ensure the availability and development of the capacity and capability needed to meet current and future projects

·Work in close collaboration with Product Management, Software Development, DevOps and Customer Delivery teams to ensure Best Practice in the delivery of the AMCS solution globally.

·University liaison etc…. build employer brand, employee retention /employer of choice for Software Engineering

·Embrace and promote knowledge management amongst the team – harvesting, proliferation of best practices.

·Manage Day-to-Day operations in the region liaising with global leadership and support functions to ensure smooth operations

·Adhere to AMCS Policies of Code of Conduct/Ethics; Security and required

· Drive employee development through AMCS Academy, Pluralsight etc. certifications

Education & Work Experience

·5 years’ experience operating in a global technical leadership role in a fast-paced Software company

·Primary degree in Software Engineering or related discipline

·Proven record of accomplishment in delivering and supporting significant projects to customers both large and small

Skills & Competencies

·Excellent leadership and communication skills with an ability to inspire technical teams across a global organization while understanding and appreciating cultural differences.

·Excellent presentation and listening skill

·Ability to thrive in a fast-growing, exciting environment

·Motivated, disciplined, pro-active, self-starter with a success-oriented attitude

Physical attributes noted: an employee must have to perform the job duties with or without a reasonable accommodation. The role will be based in our Cebu office but travel both domestically and internationally may account for 20% of the time.