YOUR DAILY WORKOUT
Do you love to be in direct contact with customers and support them with their concerns about our digital and hardware products? Do you enjoy working in an international and fast-paced environment where customer orientation is a top priority? Then join us as a Customer Service Consultant in Munich or Remote.
- You are the first point of contact for our B2B customers with questions about our hardware and software products
- You analyze technical processes and act as an interface to your colleagues from the product, sales and customer success departments
- You take responsibility for the smooth running of the day-to-day operations and thus increase the satisfaction of our customers
- You ensure careful documentation of all customer inquiries and solutions in our CRM system (Salesforce)