Nexthink Raises $85 Million to Help Companies Improve the Digital Employee Experience

Led by Index Ventures, Investment Will Support Company’s Rapid Growth and Fuel Global Expansion; Index Ventures’ Neil Rimer to Join Board

 

LAUSANNE, Switzerland – December 11, 2018 Nexthink®, the leader in digital employee experience management software for enterprises, today announced it has secured an $85 million funding round. The financing was led by Index Ventures and includes participation from returning investors Highland Europe, Forestay Capital, Galéo Capital and new investors TOP Funds and Olivier Pomel, Co-founder and CEO of Datadog, who join existing investors VI Partners and Auriga Partners. The funds will be used to accelerate Nexthink’s global sales efforts, drive the continued enhancement of its digital employee experience management platform for enterprises and fuel the company’s international growth and expansion in key markets, including the United States.

 Nexthink enables more than 900 customers, such as market leaders Adobe, Advocate Healthcare, BlackRock, Commerzbank, Safran, Sega HARDlight, Tiffany & Co., Vitality, Wipro and Western Union, to deliver optimized digital experiences to their employees. Companies gain the knowledge, visibility and automation needed to solve the day-to-day IT concerns of employees in real time. With more than 7 million endpoints under management, the Nexthink platform empowers enterprises to take a proactive approach to IT, getting ahead of and solving complex problems with ease. This results in better workplace experiences for employees, more productive workforces, lower costs and IT teams with more time to focus on impactful, company-wide initiatives.

 In a recent report about employee experience in the workplace, Forrester Research stated that: “EX [employee experience] has emerged as a key frontier for competitive advantage due to its critical role in successful employee recruitment and retention. Providing a good working environment is a key contributor to employee satisfaction. Among the most significant indicators that employees are satisfied is their feeling that they’re equipped with the tools and technologies that enable them to get meaningful work done efficiently.”

 Nexthink also announced that Index Ventures’ Partner and Founder, Neil Rimer, has joined the company’s board of directors. “Businesses around the world are becoming more employee-centric. They have recognized that talent is their biggest asset and that a better experience for their workforce is a real competitive advantage. By proactively measuring the performance of IT systems from the employee's point-of-view, Nexthink removes the frustrations that many employees encounter almost every working day,” said Rimer. “Based on this compelling proposition, Pedro and his team have created a leader in a category that is forecast to expand significantly over the coming years. We’re thrilled to be working with Nexthink.”

 According to International Data Corporation (IDC), enterprises will spend almost $2 trillion per year by 2022 to drive digital transformation agendas. As companies fundamentally shift the way they do business and re-think how employees accomplish daily tasks, real-time visibility into the performance of workplace technologies is critical, so that potential issues can be quickly and efficiently remediated before they negatively impact the ability of employees to do their jobs. With Nexthink’s digital employee experience management platform, enterprise IT teams leverage automation to seamlessly respond to disruptions – ensuring that digital transformation efforts are successful, without taking a toll on the employee experience or overall business productivity.

 “At Nexthink, we are fundamentally changing how organizations view employee experience by equipping IT teams with the information and data they require to make quicker, more efficient decisions across their IT ecosystems. This enables employees to focus entirely on doing their jobs rather than dealing with tech issues – and it’s clear that a better employee experience drives a better customer experience, resulting in improved business performance,” said Pedro Bados, co-founder and CEO of Nexthink. “In addition to helping expand our international footprint and support our aggressive global hiring plans, this funding will allow us to further enhance our platform to continue enabling enterprises to deliver the employee experience needed to flourish in today’s digital world."

 By helping customers prevent IT-driven productivity losses, Nexthink enables some of the world’s leading brands to improve the efficiency of their IT departments and boost employee production by delivering optimized digital employee experiences.

 

About Nexthink

Nexthink is the global leader in digital experience management. Our products allow enterprises to create highly productive digital workplaces for their employees by delivering an optimal end-user experience. Through a unique combination of real-time analytics, automation and employee feedback across all endpoints, Nexthink helps IT teams to meet the needs of the modern digital workplace. Learn more at www.nexthink.com.

 

Media Contact

Justin McCann

fama PR for Nexthink

+1 617-986-5043

nexthink@famapr.com

Susanne Pindaonexthink