Careers

Location

Boston, MA, US

Job Term

Full-Time

Company Website

Hi, we’re Nexthink. We’re not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Our cloud-native platform pinpoints issues and solutions, automates response, and helps companies continuously improve their employees’ experience, making them more productive, efficient, and happy at work. We have millions of endpoints deployed, we’ve surpassed $100M in ARR, and we’ve recently secured $180M in Series D financing for a company valuation of $1.1B, but we’re just getting started. 

Job Description

As our Senior Marketing Analyst you’ll partner with leadership to ensure that we’re seeing our pipeline from all of the necessary angles. You’ll be responsible for identifying and analyzing trends in our leading indicators and KPIs and sharing them with the broader Marketing and Sales organizations to help better tailor our approach across the board. You have deep technical experience in Salesforce and Einstein reporting, are incredibly accurate and clear in your communications, and are able to find and identify trends and opportunities in our data.  

This role will actively build and manage our reporting and dashboards and also co-host weekly, monthly and quarterly read-outs and ‘Wallow’ calls for the team.  

Responsibilities: 

  • Manage our GoToMarket dashboards and reports alongside Sales Operations and provide key insights to drive our overall strategy  

  • Work with our Digital Marketing team and supporting consultants to oversee the digital journey and how to visualize the customer lifecycle 

  • Partner with leadership to develop and manage our analytics strategy including data hygiene, acquisition and influence analysis (including lead source and attribution reporting), and format of read-out and insight sharing 

  • Document our hard and soft internal processes and lead the team in a shift to proactive documentation of our work 

  • Be a leader in change management and communications for marketing 

  • Troubleshoot issues as they arise from various business partners relating to errors in reporting and dashboards 

Qualifications

  • A proactive and positive approach to work and collaboration is a must 

  • A bachelor's degree in Marketing, Busines Analytics, Business Administration or related area desired 

  • 5+ years of analytics experience, marketing background highly preferred 

  • Salesforce and Einstein reporting administration preferred 

  • Strong process & analytical mindset; detail-oriented and passionate about working with a fast-growing global marketing team, ability to simultaneously manage multiple projects 

  • Knowledge and impact of GoToMarket teams and their impact on pipeline; ability to understand and translate between the requirements of the business and the technical aspects of reporting a must 

  • Excellent communication skills, both written and oral 

Additional Information

We are nearly 700 employees strong in 21 countries across 8 different time zones speaking 60+ languages. We are positive, we get things done, we keep growing, and we are one team, we are Nexthink. We believe actions are stronger than words when it comes to diversity, inclusion, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience.

At Nexthink, we believe actions are stronger than words when it comes to diversity, inclusivity, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience. Apply now