Enterprise Account Manager
Company Description
Nexthink is the global leader in digital employee experience management. Our products allow enterprises to create highly productive digital workplaces for their employees by delivering optimal end-user experiences. Through a unique combination of real-time analytics, automation and employee feedback, Nexthink gives IT teams the insight they need to empower and even delight people at work.
Headquartered in Switzerland with US headquarters in Boston, Nexthink also has offices in France, UK, Germany, Spain and UAE. Our growing team of Nexthinkers is proud to be making the digital work lives of nearly ten million employees across 1,000 customers more productive.
At Nexthink, we believe actions are stronger than words when it comes to diversity, inclusivity, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience. Join us today!
Job Description
To support the growth of the Nexthink business we are looking to expand our Sales team with additional resources in Italy.
Your role
- Identify and develop new business opportunities
- Plan and execute the sales strategy in order to meet the agreed landmarks and timescales and to ensure that sales targets are achieved or exceeded
- Deliver accurate business metrics, monthly forecasts, weekly commits, and pipeline development reports
- Anticipate any change in the opportunities, market, customer needs and requirements that could impact the overall revenue target
- Orchestrate cross-functional team members to deliver complete business solutions
- Focus on customer experience and become your customers' trusted advisor
Who You Are
- You resonate with enterprise customers: you know how they work, what it takes to support them, what their needs and challenges are, and how to work with top-level executives
- You have a strong ability to analyze the market, identify business drivers, craft a strategy for driving growth, and work with internal and external resources to bring that strategy into life
- You are highly communicative, and you go the extra mile to make customers successful. You do care about every single customer
- Your customer relationships are open and transparent
- You have experience with the Software as a Service business, how recurring revenue works, and how the contracts look like
Qualifications
- Minimum 5 years of shown success in sales
- Workplace technology understanding to promote Digital Employee Experience
- Previous sales records within Italian Enterprise accounts
- Knowledge of Nexthink ecosystem partners in Italy
- Access to decision maker, mastery in developing trusted customer relationships up to C level
- Confirmed knowledge of a process once working with large Enterprise customer, including demand generation, partner development, forecasting, quota attainment, sales presentations, short-term, mid-term, and long-term opportunity management
- Business knowledge with complementary skills to understand the customers’ business drivers and align to Nexthink’s solution
- Negotiation skills to craft solutions that are beneficial to our customers
- Confidence in applying financial expertise to identify and qualify opportunities
- Work within and outside of departments to execute on company objectives. We're looking for hardworking, smart and ethical candidates who love to win
- Excellent interpersonal skills in Italian and English
- Bachelor's Degree or equivalent
- Willingness to Travel
Additional Information
This is an exceptional opportunity to join a fast-growing, successful and innovative company. Nexthink allows you to thrive in a unique work environment where the emphasis is on excellence, innovation, openness and collaboration.