About us 🚀
We are disrupting the way businesses communicate with prospects and customers using direct mail and corporate gifting.
We’re enabling companies to deliver moments that matter at scale, throughout the entire customer lifecycle. With Reachdesk, businesses can build deeper connections with their customers, prospects and employees, through gifting and direct mail, in an easy and delightful way 😍
Our world-class integrations power a clear and quantifiable ROI of gifting to boost sales and drive customer advocacy. With Reachdesk, direct mail is no longer a guessing game.
Reachdesk has just raised $43m in Series B funding and we've been recognised as one of the Top 5 Fastest Growing Products for 2021. We're assembling a world-class global team, our headcount has grown to over 120 over the course of the last year across London, Lisbon and NY offices, with stratospheric growth and exciting product releases en route! 🚀
Role description 📖
We are looking for a seasoned and passionate Product Designer wanting to join our Product Team and willing to own and drive Design and UX within an area of our product.
The product design team is responsible for developing products that make it easier for users to solve their problems. We are constantly experimenting and improving our processes and methods to provide a better user experience.
This role will involve researching customer needs, influencing product strategy, contributing to design systems, prototyping interactions, while communicating and collaborating with a multidisciplinary team.
What you’ll be doing 🧠
- Working within a product area where you’ll be the advocate of design, leading by example with knowledge of both best practices and more innovative ways of solving user problems and opportunities.
- Making smart and timely judgments on when best to sketch ideas vs jumping straight into Figma to ensure you spend your time as effectively as possible.
- Forming UX/UI directives using qual and quant insights, design principles and best practices, while planning and conducting user research and testing within your product area too.
- Building strong relationships with Engineers to ensure smooth, clear communication and that prototypes are translated to code matching the same level of design quality.
- Creating simple and elegant solutions to complex problems while identifying new opportunities, challenging and refine existing processes.
About you 👍
- You’re at least 2+ years into your Product Design career.
- Advanced know-how in UX and UI design with demonstrable experience in shipping successful digital products to users and have the portfolio to show it.
- Naturally collaborative and supportive with the ability to give and take design critique constructively.
- Data driven, always wanting to gain insights with valuable qual and quant metrics.
- Passionate about what you do and want to have fun doing it.
Nice to have 😃
- Ability to use HTML/CSS as another way to create more robust prototypes.
- Experience working for B2B products (Enterprise software experience is a plus!)
What we offer 💰
- A competitive salary
- Unlimited PTO (Paid time off)
- Stock options
- A friendly atmosphere and dynamic team of top-level professionals
Our interview process consists of 🖋️
- A 30-minute interview with a member of our talent team, focused on your experience, preferred ways of working and culture fit.
- A second 30-minute interview with the VP Product or Director of Design to assess team fitness and answer any questions you may have.
- A 60-minute interview with an audience composed of Product Management, Engineering and Design, where you’ll have the chance to present one case study of your portfolio, and your solution to a take-home exercise that involves a design task.