Senior Data Analyst
Contentsquare is a digital experience analytics company dedicated to making the digital world more human through online experiences that respect the user’s time, privacy, and ability. Since our founding in France in 2012, we have grown to be a truly global team, representing more than 70 nationalities in offices across the world, including New York, London, Paris, Munich, San Francisco, Barcelona, Amsterdam, Tel Aviv, Tokyo, Singapore, and more.
Since the beginning, we’ve developed a reputation for helping leading companies better understand and build trust with their customers. In that time, we’ve been recognized by Frost & Sullivan as a Global Company of the Year, and by Wired Magazine as one of Europe’s hottest startups. In May of 2021, we raised $500M in Series E funding, but we’re not stopping there.
To reach our ambitious goals for the future, we will be nearly doubling the size of our global workforce in the next 2 years. Want to learn, innovate and contribute your unique perspective to an industry leader? Join the team dedicated to bringing more human analytics to the world! #WeAreCSquad
MISSION
Product analysts’ mission is to support a product line on the whole product lifecycle (from discovery to performance monitoring) through data analysis and data experimentation.
The product analyst works closely with the Product Trio (PM, UX designer, Tech Lead) and is able to report on the line performance to the management (head of Product / CPO).
Support his/her product line (80% of the time) :
- Participate in the discovery phase:
- Provide ad hoc analysis to the Product trio: Analyse user behaviour on the platform to understand and quantify customers' struggles
- Help the product team design opportunity and solution trees based on data
- Feed the product trio with data to prioritise the best opportunities
- Participate in the solutions’ ideation
- Experiment : Develop proof of concept prototypes with Contentsquare data to assess the feasibility, desirability and viability of a solution before industrialisation
- Participate to the performance monitoring of a product line:
- Monitor the performance of the product unit over time
- Create automated dashboards
- Align with stakeholders on key success metrics
- Review tracking specifications before a release
- Make sure key success metrics will be easily and frequently measurable (automated dashboards)
Contribute to product strategy research (20% of the time):
- Product strategy owns and evolves the Contentsquare product vision (3 to 5 years). Product strategy makes sure the product strategy (1 year priorities) is aligned with Contentsquare business goals i.e. that the product lines are chasing the right outcome.
- Product analyst contributes to adhoc analysis to uncover new opportunities at a vision and a strategy level.
Requirements:
- 3+ years experience in data analysis
- Experience with data querying languages (e.g. SQL), and Python
- Strong analytical and problem-solving skills, rigour
- Can speak and write fluent professional English
- Can work fast and handle tight deadlines
Nice to Have:
- E-commerce expertise: you have worked in an e-commerce environment
- Experience using Web Performance Monitoring tools
- A good understanding of front-end web standards (HTTP, HTML, JS, CSS) and web performance optimization and a strong interest in technology, software, and the Internet
- An extensive knowledge of how web browsers work
Why you should join Contentsquare
- Our clients, partners and investors love our industry-leading product
- We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits
- We are a fast growing company with a track record of success over the past 10 years while also operating with the agility of a startup, which means a huge opportunity to make an immediate and lasting impact
- We’re human first. We hire talented people and provide them with the trust, resources and flexibility to get the job done
To keep our employees happy and engaged, we are always assessing the benefits/perks we offer to ensure we are competitive. Here are some we’d like to highlight:
- Virtual onboarding, Hackathon, and our annual kickoff trip on a global basis! You have the opportunity to interact with our global colleagues
- Generous paid time-off policy (every location is different)
- Immediate eligibility for birthing and non-birthing parental leave
- Wellbeing allowance
- Home Office Allowance
- A Culture Crew in every country to organize regular outings such as game nights, movie nights, and happy hours
We offer many benefits in various countries -- ask your recruiter for more information
Uniqueness is embedded in our DNA as one of our core values. We welcome everyone to apply.
Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights.
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