Account Receivable & Credit Collection Specialist

ABOUT US

Tiendeo is a multi-channel solution that connects businesses with millions of shoppers around the world through AI-driven technology.

We help brands and retailers optimise their marketing strategies, reaching their audiences throughout the customer journey and driving customers to visit physical stores.

In 2022, we joined ShopFully, the tech company that is reinventing local shopping worldwide.

With teams in 12 countries, a network of 45 million active users and over 400 partnerships with major retailers and the best-known brands around the world, ShopFully is the European champion and an international leading player in Drive to Store.

Are you ready to join us?

IN THIS ROLE YOU WILL

You will work within our distributed Accounting Team and you will liaise with our Corporate Credit Management team in Italy ensuring local compliance to policies and procedures, in order to facilitate the ShopFully - Tiendeo integration process.

More specifically, your will be in charge of:

• Collaborating closely to the local Sales and Customer Success teams to ensure the correct invoicing process and coordinate credit collection actions on customers
• Preparing and sharing the weekly aging report with Corporate Credit Collection and supporting in the setting up and roll out of a customer financial analysis process
• Managing the process of soliciting customers for overdue balances
• Calculating the monthly Bad Debt and Credit Collection KPIs
• Managing the billing process and invoice recording (collect Orders, check balances between Salesforce and Customer success data, invoices issuing)
• Managing the AR process
• Keeping data up to date on our systems (i.e. reconciliation of revenue between ERP & Salesforce.; recording payments from customers into the ERP)
• Coordinating with Business Controlling to ensure the revenues reconciliation and recognition

SKILLS WE ARE SEARCHING FOR

• You have a Finance background and previous experience with Credit Collection and accounting
• 2+ years of experience in managing customer relationships independently
• Previous experience with CRM SalesForce
• Spanish Accounting principles knowledge
• Good knowledge of Microsoft Office and Google suite
• You can speak fluently both Spanish and English, Italian is a plus
• You are eager to grow professionally within a fast-paced and changing environment
• You are a team player and feel comfortable working in a distributed environment

Nice to have:

• IFRS knowledge
• Experience with ERP Sage

TO FEEL AT HOME IN SHOPFULLY YOU SHOULD

• ACT AS AN OWNER: no challenge is too big for you! We set clear goals and finish what we start. We go the extra-mile and fix what doesn't work: that's how we achieve great results.
• RELY ON DATA: let the data do the talking, so we think, plan and act supported by fact checked data and we value calculated risk taking. We measure our success to keep improving.
• PLAY TOGETHER: magic happens in teams! That’s why we communicate clearly and support each other. We believe in sharing helpful feedback and building trust. Together we are unstoppable.

WE OFFER

• An opportunity to build your experience in an internationally growing scale-up company.
• A young and informal work environment.
• Flexibility in your time of entry and exit: this is one of the most valued benefits by our employees.
• English classes: you will have the opportunity of taking weekly classes to improve your level.
• Annual individual budget for training: you manage your own budget to spend on education, from short-workshops to online courses or semester-long classes!

LOCATION: Barcelona (Spain) with opportunity for hybrid working arrangements